IT Systems Administrator jobs in United States
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Remarcable · 18 hours ago

IT Systems Administrator

Remarcable Inc. is a fast-growing SaaS company looking for an organized IT Systems Administrator to support their internal technology needs. The role involves managing IT infrastructure, overseeing hardware and software provisioning, and providing tech support as the first dedicated IT hire.

Cloud ComputingCloud ManagementProductivity Tools

Responsibilities

Set up and manage macOS and Windows laptops
Ensure smooth onboarding/offboarding of users and devices
Maintain office network (Wi-Fi, firewalls, printers, conference rooms)
Troubleshoot connectivity and hardware issues
Administer licenses for core SaaS platforms (e.g., Microsoft 365, Salesforce)
Administer MS 365 and Azure to manage user accounts, SSO, MFA, and access policies across tools
Coordinate with IT vendors, ISPs, and software providers
Create IT policies, user guides, and internal documentation
Help design scalable systems and processes as the IT function grows
Provide responsive tech support for employees
Troubleshoot issues in macOS, Windows, and common productivity tools

Qualification

MacOS managementWindows managementMicrosoft 365 administrationNetworking fundamentalsIT ticketing systemsIdentityAccess managementProcess documentationLight scriptingSQL query experienceCybersecurity principlesCompliance frameworksCommunication skillsOrganizational skillsProblem-solvingCustomer-first mindsetIndependent work

Required

3+ years of IT generalist or systems administration experience, ideally in a cloud-first or SaaS environment
Strong experience with macOS and Windows device management (Jamf & Intune)
High familiarity with Microsoft 365 administration and SSO (Teams, SharePoint, Azure AD)
Solid understanding of networking fundamentals (Wi-Fi, DHCP, DNS, firewalls)
Experience with IT ticketing systems and troubleshooting in Mac and PC environments
Excellent organizational and communication skills with a customer-first mindset
Comfortable working independently and building IT processes from the ground up

Preferred

Associate degree (or higher) in Computer Science, Information Technology, or a related field preferred
Nice-to-have: Certifications such as CompTIA or Microsoft

Company

Remarcable

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Remarcable is a cloud-based firm that provides automated shipping status, special pricing, digital order ack, and invoice services.

Funding

Current Stage
Growth Stage
Total Funding
$15M
Key Investors
Insight Partners
2025-06-10Series A· $15M

Leadership Team

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Clint Zhang
Founder / CEO
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Company data provided by crunchbase