Tekion Corp · 1 day ago
Implementation Specialist (CRM)
United States
Full-time
Remote
Mid Level
$60K/yr - $100K/yr
3+ years expTekion is a company that is transforming the automotive industry with its innovative cloud-native platforms. The Implementation Specialist (CRM) is responsible for delivering CRM solutions to dealer partners, ensuring successful configuration, adoption, and optimization of CRM functionalities.
Artificial Intelligence (AI)AutomotiveBig DataMachine LearningManagement Information SystemsSoftware
No H1B
Responsibilities
Lead CRM onboarding and configuration sessions with dealer partners
Customize CRM workflows, lead stages, campaigns, and reporting dashboards to align with client business processes
Serve as the primary CRM subject matter expert during implementation and post-launch phases
Conduct training sessions for dealership staff on CRM features, including lead management, campaigns, and reporting
Analyze client requirements and recommend CRM best practices for lead assignment, automation, and customer engagement
Monitor adoption metrics and provide actionable insights to improve utilization
Validate CRM configurations against UAT checklists and ensure compliance with Tekion standards
Support regression testing and troubleshoot issues during go-live and hypercare phases
Qualification
Required
Bachelor's degree in Business, Information Systems, or related field (SaaS)
3+ years of experience in CRM implementation or consulting (preferably automotive retail)
Strong understanding of CRM workflows, lead management, and campaign automation
Excellent communication and client-facing skills
Benefits
Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Great benefits including unlimited PTO, parental leave and free snacks and beverages
The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development
Company
Tekion Corp
Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$635.1MKey Investors
Dragoneer Investment GroupAdvent InternationalBMW i Ventures
2024-07-16Private Equity· $200M
2021-10-05Series D· $250M
2020-10-21Series C· $150M
Leadership Team
Jay Vijayan
Founder and CEO
Guru Sankararaman
Co-founder and COO
Recent News
Company data provided by crunchbase