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Riverstone Logistics · 6 hours ago

Operations Coordinator, Load Out

Orlando, FL

Full-time

Onsite

New Grad, Entry Level

Riverstone Logistics (RLX) is a freight forwarding partner focused on providing final mile deliveries across the United States. The Operations Coordinator will assist in daily routing and dispatching functions, monitor motor carrier performance, and help troubleshoot delivery issues to ensure efficient operations.

Freight ServiceLogisticsTransportationWarehousing

Responsibilities

Facilitate day-to-day delivery operations, including the monitoring of morning loadout, delivery activity, evaluation of motor carrier needs, and customer service in accordance with agreed quality and production standards of the client

Oversee the load out process to verify that products are handled properly and loaded securely to minimize damage

Ensure timely reporting of loadout compliance as well as motor carrier compliance within industry fair standards and the agreed-upon communication mechanism

Maintain professional working relationships with location management, peers, motor carriers, client employees, and other department managers and personnel

Provide operational support to the distribution center team as needed, including assisting with audits and process improvements

Utilize client-specific routing software

Communicate with other departments on updates, meetings, and other as needed

Perform route monitoring utilizing client-specific software

Check in reschedules that are brought back by motor carriers

Process returns through the clients portal at participating locations

Move inventory safely using material handling equipment (as needed)

Serve as a point of contact for escalations from the client

Schedule orders and notify the customer of their time windows for next day delivery

Performing other duties as assigned (may vary based on client requirements)