AIR Control Concepts · 2 weeks ago
HVAC Service Project Manager
Elkridge, MD
Full-time
Onsite
Mid LevelAIR Control Concepts is looking for a Service Project Manager to coordinate project activities and manage schedules under the guidance of the Service General Manager. The role involves preparing action plans, analyzing risks, and gathering resources while ensuring effective communication with team members and clients.
Management Consulting
Responsibilities
Breaking projects into doable tasks and set timeframes and goals
Creating and updating workflows
Conducting risk analysis
Scheduling regular meetings and recording decisions (e.g. assigned tasks and next steps)
Preparing and providing documentation to internal teams
Retrieving necessary information (e.g. user/client requirements and relevant case studies)
Tracking project expenses
Monitoring project progress and addressing potential issues
Coordinating quality controls to ensure deliverables meet requirements
Measuring and reporting on project performance
Acting as the point of contact for all participants
Building and maintaining strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support
Coordinating with internal teams to ensure efficient scheduling and follow-up
Contributing to the team and company by stepping in where needed
Qualification
Required
Good communication and collaboration skills
Ability to manage schedules and arrange assignments
Capability to prepare action plans and analyze risks and opportunities
Experience in gathering necessary resources
Ability to manage service quotes and projects from proposal to fulfillment
Coordination with accounting for billing
Clear and effective communication with customers, coworkers, and supervisors
Capability to review work for accuracy and make necessary adjustments
Advanced organizational ability
Strong problem-solving skills
Commitment to customer satisfaction
Ability to break projects into doable tasks and set timeframes and goals
Experience in creating and updating workflows
Conducting risk analysis
Scheduling regular meetings and recording decisions
Preparing and providing documentation to internal teams
Retrieving necessary information (e.g. user/client requirements and relevant case studies)
Tracking project expenses
Monitoring project progress and addressing potential issues
Coordinating quality controls to ensure deliverables meet requirements
Measuring and reporting on project performance
Acting as the point of contact for all participants
Building and maintaining strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support
Coordinating with internal teams to ensure efficient scheduling and follow-up
Contributing to the team and company by stepping in where needed
Strong communication and customer service skills with a professional, team focused mindset
Solid organization and time-management skills
Preferred
Work experience as a Project Manager, Service Coordinator or similar role preferred
Knowledge of project management software (e.g. Trello or Microsoft Project)
Benefits
Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
Financial Security – 401(k) retirement plan with company match and short/long term disability coverage.
Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
Professional Development – Ongoing training opportunities and support for continuing education.
Company
AIR Control Concepts
AIR Control Concepts (“AIR”) is a company that partners with and supports leading commercial HVAC solutions providers.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase