Desktop Support Operations Intern - On-Site Summer 2026 Internship jobs in United States
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Sarasota County Government · 2 weeks ago

Desktop Support Operations Intern - On-Site Summer 2026 Internship

Sarasota County Government is seeking an intern in the Enterprise Information Technology department. This internship offers the opportunity to gain additional experience in Help Desk, Desktop Support, and Endpoint Management while making a positive impact in the community.

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H1B Sponsor Likelynote

Responsibilities

Shadow of Help Desk personnel to learn and document how staff triage initial requests
Shadow of Desktop Support personnel to learn and document Level 2 escalations of technical requests
Troubleshooting and repair of Windows base systems as needed
Using Microsoft’s System Center Configuration Manager (SCCM) to image computers including installing software, updating drivers, and preparing the computers for final deployment
Working with Warehouse staff to receive shipments, update stock and submit inventory changes
Using ITSM – Cherwell for tracking work in tickets (technical issues/service requests)
Contributing to the technical Knowledge Base
Collaborate with your department colleagues to make and influence real changes
A presentation to the County Administrator and other County Leadership staff is required at the close of the internship program on Friday, August 7, 2026
Participate in all organized intern events and trainings

Qualification

Help Desk SupportDesktop SupportWindows Systems TroubleshootingMicrosoft SCCMITSM - CherwellNetworkingProfessional DevelopmentTechnical DocumentationCollaboration

Required

Ages 16-17 with parental consent, or 18 and above
Eligible to work in the United States – we love local, national, and international students!
Active, enrolled student
CJIS Clearance: The successful candidate will be subject to an extensive background check(s) as a part of the hiring process

Benefits

Competitive wage
Hands-on work experience
Professional headshot
1-1 mentoring with county staff
Professional Development Events: Civics 101 & Facility Tour, Own Your Career, Business Etiquette & Professional Networking, Philanthropy & Your Career, Board of County Commission Public Hearing Session, Speaking for Success
Opportunity to job shadow in other departments

Company

Sarasota County Government

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Sarasota County Government is a county organization that dedicated to providing customer-focused services that add value to the community.

H1B Sponsorship

Sarasota County Government has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Amanda Glover, PHR, SHRM-CP
Human Resources Business Partner
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Chris Louria
Chief Human Resources Officer/Director
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Company data provided by crunchbase