Boston Consulting Group (BCG) · 2 weeks ago
Platform Engineer Manager - Applications
Boston Consulting Group is a leading consulting firm that partners with business and societal leaders to tackle significant challenges. They are seeking a Platform Engineer Manager to lead the engineering and optimization of productivity applications, ensuring peak performance of tools like Microsoft 365 and Adobe Creative Cloud.
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Responsibilities
Manage and configure enterprise application services across both legacy and cloud platforms
Lead upgrades, rollouts, patching, and migrations for a variety of applications
Conduct health checks, monitoring, troubleshooting, and performance tuning
Integrate applications with third-party platforms or in-house solutions
Support complex deployments and ensure high availability of services
Define and maintain SOPs, administrative practices, and end-user documentation
Develop governance frameworks around licensing, lifecycle, and architecture
Provide Tier 3 escalation support and resolve complex technical issues
Mentor service desk teams and promote best practices in application usage and management
Coordinate with network, security, and support teams for seamless application service delivery
Participate in planning, migrations, upgrades, and project execution
Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios
Qualification
Required
5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis
Proven experience in Adobe Creative Cloud deployment and productivity enablement
Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API
Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for scripting and bulk administration, automating service management, data analysis and backend reporting, and visualizing application performance metrics
Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus
Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services
Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms
Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support
Ability to identify and manage integration dependencies across M365 apps and third-party solutions
Strong incident management, security compliance, and vulnerability remediation experience
Track record in defining KPIs and reporting on performance and service stability
Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency
B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred
Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable
Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps
Prior involvement in enterprise-level security policy enforcement and tooling compliance
Strong communication skills with an ability to convey technical issues to non-technical stakeholders
Excellent organizational and time management skills
Proven ability to manage multiple priorities in a fast-paced environment
Proactive problem-solver with a collaborative mindset
Clear, confident communicator with strong documentation capabilities
Benefits
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Company
Boston Consulting Group (BCG)
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.
H1B Sponsorship
Boston Consulting Group (BCG) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (617)
2024 (632)
2023 (475)
2022 (474)
2021 (423)
2020 (385)
Funding
Current Stage
Late StageRecent News
2026-01-12
2026-01-07
2026-01-06
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