Quest Global · 2 weeks ago
Lead Quality Engineer
Quest Global delivers world-class end-to-end engineering solutions by leveraging deep industry knowledge and digital expertise. The Lead Quality Engineer ensures products and processes meet safety, quality and regulatory standards by managing non-conformances, facilitating root cause analysis, and supporting the Quality Management System.
ConsultingInformation ServicesOutsourcingSoftware
Responsibilities
Reviewing, investigating, and triaging field and factory non-conformances, documenting containment, correction, and validation
Reviewing field returns and arranging for failure analysis with internal and external suppliers
Collaborating with all functions (Sales, Projects, Engineering, Operations, Sourcing, Services) to Stop Work early, resolve issues quickly, gather lessons learned, and implement improvement actions as needed
Facilitating cross-functional root cause analysis, applying problem-solving methods (8D, Apollo Reality Charting, 5-Why, Ishikawa, …) to reduce or eliminate recurrence. Leading RCA read-outs with leadership to drive agreement
Supporting Built-In Quality (BiQ) initiative in Manufacturing to provide improvement roadmap toward excellence in Quality
Following up regularly with corrective action and audit finding owners and supporting timely closure
Conduct periodic Voice of Customer calls with key customers to assess opportunities for improvement
Review customer survey responses for opportunities for improvement
Conduct data mining of quality data including AI to identify trends and themes
Supporting internal audit program to assure compliance and evaluating effectiveness of Quality Management System to deliver intended results
Supporting Quality KPIs: customer satisfaction, customer issue and nonconformance resolution, CoPQ, continuous improvement and corrective action cycle times, line stops, risk analysis
Traveling up to 5% of the time for field service audits at customer sites
Communicating and mentoring widely to cultivate a quality culture of customer passion, compliance, and waste reduction
Support new emerging quality initiatives as needed
Qualification
Required
Have a bachelor's degree in STEM majors (Science, Technology, Engineering, Mathematics) from an accredited college or University
Have minimum 5 years in Quality role including demonstrated success facilitating cross-functional root cause analysis
Have solid understanding of key manufacturing, supply chain, engineering, Services processes
Hold Six Sigma Black or Green Belt and/or Lean certification
Be comfortable and effective working in new areas that require rapid problem solving
Preferred
ASQ CQE certification
Experience in controls and/or turbines
Excellent communicator, works well in a team environment, appreciates challenges
Flexible, continuous learner, willing to share knowledge and experience
Presentation skills, both oral and written
Organizational skills to manage multiple and changing priorities
Experience with ISO9001 and nuclear quality standards
Experience with ERP systems (SAP)
Familiarity with nuclear quality standards
Benefits
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Employer paid Life Insurance, Short- & Long-Term Disability
Company
Quest Global
Quest Global is an engineering solutions company that offers a range of services in the engineering and technology domains.
H1B Sponsorship
Quest Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (114)
2024 (93)
2023 (120)
2022 (94)
2021 (138)
2020 (607)
Funding
Current Stage
Late StageTotal Funding
$1.08BKey Investors
The Carlyle GroupChrysCapitalWarburg Pincus
2023-08-08Private Equity· $500M
2021-08-23Private Equity· $150M
2016-02-19Secondary Market· $350M
Recent News
2025-12-25
Company data provided by crunchbase