Regal Rexnord · 8 hours ago
Customer Care Analyst II
West Chester, PA
Full-time
Onsite
Entry, Mid Level
2+ years expRegal Rexnord is a publicly held global industrial manufacturer that provides sustainable solutions for motion control. The Customer Care Analyst II will manage order management activities, support customer requirements, and ensure effective communication between various stakeholders.
AgricultureAutomotiveCommercialMachinery ManufacturingManufacturing
Responsibilities
Responsible for effective execution of the order management process
Coordinate on Customer Delivery dates change in order status etc. and inform/coordinate with internal stakeholders and customer
Ability to successfully manage and resolve customer issues of the team to ensure customer satisfaction
Be the link between Commercial teams, Customers and India Production facility
Lead conference calls with customers on delivery, quality, returns and payments
Develop effective working relationships with cross-functional teams including but not limited to operations, finance, sales, engineering, and end customers
Qualification
Required
Knowledge of Order management process
Exposure to ERP (Oracle, SAP, etc)
Fluency in oral and written English communication
Exposure of working in cross functional teams
Bachelor's degree from an accredited University in any discipline
Minimum of 2-4 Years work experience in a call center, manufacturing environment, or other related field
Benefits
Medical, Dental, Vision and Prescription Drug Coverage
Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
Paid Time Off and Holidays
401k Retirement Plan with Matching Employer Contributions
Life and Accidental Death & Dismemberment (AD&D) Insurance
Paid Leaves
Tuition Assistance
Company
Regal Rexnord
Regal Rexnord is a manufacturer of airflow, motion control, and power transmission for commercial, industrial and residential settings.
10001+ employees
H1B Sponsorship
Regal Rexnord has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (41)
2023 (29)
2022 (29)
Funding
Current Stage
Public CompanyTotal Funding
$4.7B2023-01-09Post Ipo Debt· $4.7B
2018-12-05Acquired
2010-09-24IPO
Leadership Team
Louis Pinkham
CEO
Kevin Stack
CFO - Industrial Segment
Recent News
2025-11-26
2025-11-11
2025-11-04
Company data provided by crunchbase