IT Support Engineer II jobs in United States
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Bluevine · 1 day ago

IT Support Engineer II

Bluevine is the largest small business banking platform in the U.S., redefining how entrepreneurs manage their money. They are seeking an experienced IT Support Engineer to provide technical support to employees, manage IT infrastructure, and contribute to major IT projects that enhance the company's operations.

BankingFinanceFinancial ServicesFinTechSmall and Medium Businesses
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H1B Sponsor Likelynote

Responsibilities

Provide in-person and remote IT support to employees, ensuring their tech needs are addressed efficiently and effectively
Manage and maintain all IT infrastructure in our Salt Lake City office
Lead onboarding sessions for new hires, ensuring smooth tech setup and access
Partner with our security team to maintain a safe and secure environment for our end users and customers
Troubleshoot hardware/software issues, process helpdesk tickets, and fulfill requests for accessories and equipment
Take ownership of internal IT projects that improve systems, tools, or processes
Serve as a primary contact for key applications and tools used across the company
Deliver training sessions to help employees adopt new tools and technology

Qualification

IT support experienceMacWindows proficiencyVideo conferencing supportJira Service ManagementDevice management toolsService-oriented attitudeOrganizational skillsClear communication

Required

2+ years of experience providing hands-on IT support in a fast-paced environment
Proficiency with both Mac and Windows systems (e.g., OS troubleshooting, updates, encryption, crash logs)
Experience supporting video conferencing and phone systems (e.g., Zoom, Google Meet, Dialpad)
Friendly, flexible, and service-oriented—you'll be the face of IT in the Salt Lake City office
Strong organizational skills and the ability to manage multiple priorities
Ability to explain technical concepts in a clear, inclusive, and approachable manner to a diverse audience
Experience using Jira Service Management or similar ticketing systems

Preferred

Experience with device management tools like JAMF and Intune
Experience with corporate networking tools such as Meraki
Experience supporting distributed or remote teams
Experience working in startup environments

Benefits

Excellent health coverage and life insurance benefits
401K with an immediate 3% company match
PTO, Company Holidays, and Flexible Holidays
Company-sponsored Mental Health Benefits, including 1:1 therapy
Over $1,000 each year to spend on your personal wellness
Monthly WFH stipends totaling over $1,000 annually
Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents
Access to financial coaches and education sessions
Weekly catered lunches and fully stocked kitchen pantries
Community-based volunteering opportunities

Company

Bluevine

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Bluevine empowers small businesses with innovative banking products designed for them. It is a sub-organization of BlueVine’s Invoice Factoring Business.

H1B Sponsorship

Bluevine has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
2021 (2)

Funding

Current Stage
Late Stage
Total Funding
$769.15M
Key Investors
Atalaya CapitalNationwide Mutual InsuranceMenlo Ventures
2020-09-09Debt Financing· $75M
2020-01-01Series Unknown· $1.65M
2019-11-19Series F· $102.5M

Leadership Team

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Eyal Lifshitz
Founder and CEO
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Moti Shatner
Co-Founder
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Company data provided by crunchbase