Imprint · 3 weeks ago
Credit Reporting Disputes Specialist
Imprint is reimagining co-branded credit cards and financial products to enhance consumer loyalty and savings. The Credit Reporting Disputes Specialist will ensure accurate and compliant credit reporting by investigating disputes and communicating resolutions effectively.
FinanceFinancial ServicesFinTechLoyalty ProgramsPayments
Responsibilities
Review and investigate direct and indirect credit reporting disputes that come through internal systems and bureau channels (e.g., e-OSCAR)
Identify and apply corrections to consumer reporting in conjunction with our reporting team
Document case work and investigation notes with precision while ensuring resolution timelines are met consistently
Produce accurate, compliant dispute resolution communications based on Imprint templates
Ensure all outgoing consumer communications are timely, clear, and reflect Imprint standards
Follow all relevant credit reporting and compliance standards (e.g., FCRA/FACTA)
Maintain detailed records and properly document outcomes and corrective actions
Escalate trends and systemic gaps to leadership and partner teams (Risk, Operations, Compliance, Engineering)
Partner with cross-functional teams to highlight recurring issues and support long-term solutions
Proactively suggest process improvements to reduce dispute volume and increase automation fidelity
Qualification
Required
1+ years in dispute resolution, credit reporting operations, or related financial services
Strong attention to detail and comfort working independently
Excellent written communication tailored to disputes use cases and compliance needs
Familiarity with credit reporting regulations and bureau dispute platforms
Benefits
Competitive compensation and equity packages
Leading configured work computers of your choice
Flexible paid time off
Fully covered, high-quality healthcare, including fully covered dependent coverage
Additional health coverage includes access to One Medical and the option to enroll in an FSA
16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Company
Imprint
Imprint is a co-brand financial platform that designs, configures, and operates financial products in partnership and loyalty experiences.
H1B Sponsorship
Imprint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (11)
2023 (3)
2022 (9)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$852MKey Investors
Khosla VenturesSilicon Valley BankRibbit Capital
2025-12-17Series D· $150M
2025-03-31Debt Financing· $500M
2024-10-10Series C· $75M
Recent News
2026-01-16
alleywatch.com
2025-12-24
Company data provided by crunchbase