State of Missouri ยท 1 day ago
Associate Customer Service Representative - 5024072
Jefferson City, MO
Full-time
Onsite
New Grad, Entry Level
0+ years expThe State of Missouri is seeking an Associate Customer Service Representative to join their Business Tax Refund/Exemption Tax team. This role involves processing and reviewing Sales and Use Tax Refund Applications while providing exceptional service to customers regarding their refund claims and taxability questions.
AgricultureGovernmentInformation Technology
Responsibilities
Process and review Sales and Use Tax Refund Applications
Review and respond to refund emails and telephone calls concerning refund claims and taxability questions
Once fully educated on refunds, our goal is to cross educate each employee on other job functions in the Sales and Use Tax Refunds and Exemptions Section
Employees may also be staff utilized to other areas of the Department depending upon workload
Qualification
Required
Possession of a high school diploma or high school equivalency certificate
Six (6) or more months of experience in clerical or general office support work
Thoroughness and accuracy in work production
Proficiency in data entry and Microsoft Office
Self-motivation and ability to meet deadlines
Benefits
Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage
Company
State of Missouri
The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kevin Mccarthy
Chief Technology Officer
Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
Recent News
2025-08-22
Seattle TechFlash
2025-05-10
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