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Velcro Companies · 3 weeks ago

Inside Sales Representative (2-year assignment, Part-time)

Manchester, NH, United States

Full-time, Part-time

Hybrid

New Grad, Entry Level

Velcro Companies is seeking an Inside Sales Representative for a 2-year part-time assignment. The role involves supporting commercial activities, managing Salesforce opportunities, and acting as a liaison between various departments to ensure smooth transitions for customers.

Information TechnologyManufacturingTextiles

Responsibilities

Support commercial activities related to product changes as manufacturing consolidation and transition to new production line/s

Manage Salesforce opportunities and project milestones with accuracy and urgency

Coordinate with customers on timelines, product updates, pricing impacts, sample needs, and change-management steps

Serve as a commercial liaison between Sales, Product Management, Operations, Supply Chain, Quality, and Customer Service

Ensure buffer inventories of legacy products are forecasted in Salesforce according to customer qualification timeline

Support customers with Technical Data Sheets, test requests, samples, and any documentation required

Align any issues or special requirements with account owner and/or commercial leadership

Track and communicate status of customer transitions via Salesforce, ensuring timely follow-up and closure of required actions

Support submission of customer-facing documentation (change notices, timelines, FAQs, etc.)

Monitor risks and bottlenecks in transition plans and escalate promptly

Prepare reports, dashboards, and summaries for leadership on customer progress and open actions

Support commercial leadership with additional tasks as required

Qualification

Salesforce proficiencyInside Sales experienceCustomer support experienceProject managementProfessional conversation skillsComfort in dynamic environmentCommunicationOrganizational skills