Wiverse · 2 weeks ago
Data Center Optical Engineering Technician
Schaumburg, IL
Contract
Onsite
Mid Level
$38/hr - $40/hr
3+ years expWiverse is seeking a highly motivated and skilled Data Center Optical Engineer to join their team. The role involves ensuring the seamless operation of data center facilities while providing top-notch customer service and technical support through various responsibilities such as equipment installation, troubleshooting, and documentation.
ConsultingEmploymentRecruitingStaffing Agency
No H1B
U.S. Citizen OnlyHiring Manager
Reshma Patel
Responsibilities
Break-Fix: Must be able to work outside of normal business hours (i.e., shift work), to include nights and weekends, when needed
Remote Hands: In-depth knowledge of data center equipment installation and basic testing methods and procedures (MOPs). Knowledge of operating principles of data center, wireline and IP transport environments. Ability to interpret and perform tasks outlined in MOPs, vendor documentation, technical specifications, network practices, engineering letters and job aids. Knowledge of telephony networks, optical and IP networks. Ability to identify all colors associated with telecommunications cable and equipment indicator lights. Interpret and follow detailed method of procedures (MOPs) and engineering documents / diagrams
Cabling: Ability to work in overhead rack or grid for extended periods of time pulling long lengths of heavy cables. Handling, installation, and troubleshooting of Ethernet and fiber cables and connectors, including but not limited to CAT 5, CAT 6, structured cable, fan-outs, single mode, multi-mode, RJ45, and LC
Optical Testing and Troubleshooting: Complete all activities associated with physically placing equipment identified in project specification documents including but not limited to, routing, lacing, labeling, terminating and local / remote testing and turn up of ethernet, switchboard, fiber, and power cables. Utilize optical power meter, stabilized light source, VFL, OTDR, and test equipment to test 10/100G circuits using BERT, RFC2544, EtherSAM (Y.1564), and iPerf (1G-10G). Analyze and resolve network issues associated with equipment installations / removals. Perform and assist card level troubleshooting and replacement procedures with assistance from control centers and/or back-office engineers
Site Audits: Review project specifications to validate equipment placement, cable assignments and determine cable lengths then document results in proprietary databases. Provide timely and accurate feedback to audit / survey requests
Racking and Stacking: Install, organize, and maintain hardware equipment in data center racks following standard operating procedures. The ability to use hand tools and power tools. Ability to learn and retain physical and mechanical installation specifications. Understanding of basic mechanical terms and tools
Decommissioning: Safely remove and dispose of outdated or failed hardware following data destruction protocols
Hardware Replacement: Replace faulty hardware components, including transport routers, servers, switches, and other network & IT equipment
Power Management: Work with power feeds, including redundancy, automatic transfer switches (ATS), and manage hot/cold aisles effectively
Documentation: Read and interpret cut-sheets for physical network installation, ensuring accurate port connections and cable management
AC and DC Power Equipment: Maintain and troubleshoot AC and DC power equipment, ensuring reliable power distribution and connectivity
Provide oversite of 3rd parties’ on-site activities
Qualification
Required
3-5 years of experience working as a technician in data center operations or a similar environment, interacting directly with customers
Must be able to work outside of normal business hours (i.e., shift work), to include nights and weekends, when needed
In-depth knowledge of data center equipment installation and basic testing methods and procedures (MOPs)
Knowledge of operating principles of data center, wireline and IP transport environments
Ability to interpret and perform tasks outlined in MOPs, vendor documentation, technical specifications, network practices, engineering letters and job aids
Knowledge of telephony networks, optical and IP networks
Ability to identify all colors associated with telecommunications cable and equipment indicator lights
Ability to work in overhead rack or grid for extended periods of time pulling long lengths of heavy cables
Handling, installation, and troubleshooting of Ethernet and fiber cables and connectors, including but not limited to CAT 5, CAT 6, structured cable, fan-outs, single mode, multi-mode, RJ45, and LC
Complete all activities associated with physically placing equipment identified in project specification documents including but not limited to, routing, lacing, labeling, terminating and local / remote testing and turn up of ethernet, switchboard, fiber, and power cables
Utilize optical power meter, stabilized light source, VFL, OTDR, and test equipment to test 10/100G circuits using BERT, RFC2544, EtherSAM (Y.1564), and iPerf (1G-10G)
Analyze and resolve network issues associated with equipment installations / removals
Perform and assist card level troubleshooting and replacement procedures with assistance from control centers and/or back-office engineers
Review project specifications to validate equipment placement, cable assignments and determine cable lengths then document results in proprietary databases
Provide timely and accurate feedback to audit / survey requests
Install, organize, and maintain hardware equipment in data center racks following standard operating procedures
Ability to use hand tools and power tools
Ability to learn and retain physical and mechanical installation specifications
Understanding of basic mechanical terms and tools
Safely remove and dispose of outdated or failed hardware following data destruction protocols
Replace faulty hardware components, including transport routers, servers, switches, and other network & IT equipment
Work with power feeds, including redundancy, automatic transfer switches (ATS), and manage hot/cold aisles effectively
Read and interpret cut-sheets for physical network installation, ensuring accurate port connections and cable management
Maintain and troubleshoot AC and DC power equipment, ensuring reliable power distribution and connectivity
Provide oversite of 3rd parties' on-site activities
Must be a self-starter with the ability to work independently without continuous supervision
Must be a team player and have excellent interpersonal communication skills, especially with customers
Excellent organizational and administrative skills
Effective written and oral communication skills in English language
Ability to multi-task and maintain composure in stressful and demanding work environments
Ability to think forward and learn and apply new concepts quickly
Understand and follow all common and industry specific safety standards to protect personnel and assure network integrity / reliability
Communicate as required with multiple departments to optimize project scheduling, resolve roadblocks, and coordinate material deliveries
Use Hyperscale systems and applications to communicate with the customer as needed
Adhere to Hyperscale standards to ensure work meets customer quality requirements
US Citizenship is required
Ability to lift and move heavy equipment (up to 50 lbs)
Comfortable working in confined spaces and at heights
Ability to work in varying environmental conditions
Preferred
Team lead experience preferred
Company
Wiverse
WIVERSE is an employment agency that provides consulting and staffing services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Cankar
Co-Founder and Principal
Company data provided by crunchbase