AppCard, Inc. · 5 hours ago
Implementation Manager
New York, NY
Full-time
Onsite
Mid Level
$60K/yr - $70K/yrAppCard, Inc. is a technology and marketing company headquartered in Manhattan, NY, specializing in loyalty and marketing solutions. They are seeking a tech-savvy Implementation Manager to lead the onboarding process for clients, managing the implementation of their solutions from contract signing to launch.
AnalyticsBusiness IntelligenceLoyalty ProgramsSaaSSoftware
Hiring Manager
Fateya Shajahan
Responsibilities
Serve as the main point of contact between the client and AppCard throughout the implementation process
Manage the implementation process end to end including; collecting required documentation, advising the client through designing their loyalty program, equipment installation, testing process, and launch day
Manage many implementation projects at once efficiently
Train clients on how to use the AppCard platform
Serve as a trusted consultant with clients to optimize their loyalty and marketing strategy
Become a product expert in the AppCard platform to best leverage AppCard’s product offering
Monitor usage and product adoption in the immediate post-launch phase
Identify upsell opportunities and generate new revenue during the implementation process
Understand, adapt to, and help build AppCard’s ongoing product and technology developments
Assist clients with basic troubleshooting on various software and hardware issues that may arise
Work cross-functionally with customer success, development, finance, tech support, product and marketing
Qualification
Required
You are a customer-oriented individual
Excellent oral and written communication skills
Excellent time management and organization skills
Experience managing complex software/hardware implementation projects
Tech Savvy; basic understanding of front end vs. backend
Understanding of retail business needs
Fast and autonomous learner
Provide technical and product support
Preferred
Experience in either – account management, project management, customer success, professional services, SAAS / Tech industry experience
Grocery experience
Experience using POS systems
SalesForce
JIRA
BI tools such as Cognos/SiSense/other
Excel
G-Suite
Company
AppCard, Inc.
Founded in 2011 by the team behind ICQ, Dotomi and Jajah—and backed by Peter Thiel, (via Founders Fund), Eric Schmidt (via Innovation endeavors) and Jerry Yang, AppCard disrupts traditional retail sales with its global platform for data-driven marketing.
Founded in 2011
51-200 employees
H1B Sponsorship
AppCard, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$26.5MKey Investors
Alexander Rittweger
2016-02-25Series B· $20M
2013-01-01Series A· $6.5M
Leadership Team
Yair Goldfinger
Co-Founder & CEO
Amichay Oren
Co-founder & CTO
Recent News
Company data provided by crunchbase