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Vaniam Group · 2 weeks ago

Account Executive, Client Services (IL or IN Based)

United States

Full-time

Hybrid

Entry, Mid Level

$70K/yr - $85K/yr

2+ years exp

Vaniam Group is a people-first, purpose-driven network of healthcare and scientific communications agencies. They are seeking an Account Executive to oversee the successful implementation of client SOWs, manage resources, timelines, and budgets, while ensuring effective communication with clients and internal teams.

Brand MarketingConsultingOncologyProfessional Services

Responsibilities

Demonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implications

Demonstrate knowledge of agency procedures, identify typical issues, and escalate appropriately

Employ ability to modify core product framework plans to form custom project plans

Evaluates deliverables against Project Briefs

Show resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines)

Provide accurate and thorough documentation: status reports, contact reports, timelines

Own day-to-day tactics and execution within agency

Synchronize communications between account teams, support teams, vendors, and clients

Assist with budget development and ensure invoicing is consistent with agreed-upon payment terms

Keep accurate record of time spent on client work and manages project burn rate

Assists in project reconciliation and works with accounting to ensure accurate billing

Communicate basic agency recommendations to clients effectively and concisely

Work with client and internal teams to successfully execute scoped tactics

Other duties may be assigned to help drive deliverables within this role

Qualification

Client services experiencePharmaceutical advertising experienceDigital marketing knowledgeMS Office proficiencyAdobe proficiencyWebEx proficiencyInterpersonal skillsProblem-solving skillsOrganizational skills

Required

Bachelor's degree

2+ years of client services experience

1+ year of agency or pharmaceutical advertising experience

Working knowledge of digital marketing

Good working knowledge of pharmaceutical and biotech industries and scientific communications

Is proactive and results oriented, with a commitment to accountability

Possesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients

Proficiency in MS Office, Adobe, WebEx (or other similar systems)

Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions

Strong organizational skills

Ability to retain and protect confidential client and company information