Vice President, Production Services Application Support jobs in United States
cer-icon
Apply on Employer Site
company-logo

BNY · 2 weeks ago

Vice President, Production Services Application Support

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. The Vice President, Production Services Application Support will maintain and support applications, lead troubleshooting efforts, and manage incidents to ensure operational excellence.

Financial Services

Responsibilities

Maintains and supports moderately complex applications and their operating environments
Performs complex troubleshooting as a subject matter expert in one or more applications
Works to ensure appropriate monitoring and alerting setup
Leads root cause analysis and problem management for complex problems to address underlying technical issues
Collaborates with business and application development stakeholders
Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production
Monitors changes to applications and their operating environment
Analyze any complex issues
Recommends technical solutions on application problems
Leads major incident management calls for resolution of high priority incidents
Reviews and development updates of contingency documentation and processes
Performs periodic tests of disaster recovery processes
Reviews and analyzes product migrations through all systems environments
May review and execute Change Management scripts

Qualification

Application SupportIncident ManagementTroubleshootingRoot Cause AnalysisDisaster RecoveryChange ManagementCollaboration

Required

Bachelor's degree in Information Technology, Computer Science, or a related field
Typically 6-10 years of experience

Benefits

Generous paid leaves
Paid volunteer time

Company

We help make money work for the world — managing it, moving it and keeping it safe.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Brian A. Ruane
CEO Government Securities Services & Global Client Management
linkedin
leader-logo
Chris Kearns
CEO, Depositary Receipts
linkedin
Company data provided by crunchbase