GoodRx · 2 weeks ago
Account Manager, Client Success
United States
Full-time
Remote
Mid, Senior Level
$108K/yr - $173K/yr
5+ years expGoodRx is the leading prescription savings platform in the U.S., providing access to savings and affordability options for medications. The Account Manager, Client Success will manage and nurture relationships with Pharmaceutical and Agency clients, ensuring customer satisfaction and driving revenue growth through successful campaign delivery.
Health CareInformation TechnologyMedicalPharmaceutical
Responsibilities
Responsible for the day-to-day client relationship with Pharmaceutical manufacturer customers, while providing excellent customer service and managing all aspects of the client relationship
Analyze and deliver monthly program metrics to reinforce program ROI and to provide insights to help clients achieve business goals
Partner with Sales to support new business development and organic growth of accounts, upselling and optimizing where applicable
Collaborate with internal subject matter experts such as Business Intelligence, Advertising Operations, Product Management, and Marketing to deliver tailored solutions to customers
Manage implementation process by ensuring stakeholders deliver what is needed on time and within client expectations
Work with clients and agency partners to manage the Regulatory review submission process
Create visual examples of programs using our enterprise CMS tool
Stay up-to-date with industry trends, digital marketing best practices, and regulatory requirements in the Pharma space
Qualification
Required
5+ years of professional experience in Pharmaceutical client and account management
Strong written/verbal communication, excellent relationship management skills, and sharp attention to detail
Familiarity with pharmaceutical regulatory review (MLR / PRC)
Ability to apply analytics and data to a value proposition
Willingness to think critically and solve problems in new or creative ways
A deep curiosity and interest in healthcare technologies
Familiarity with CRM software like Salesforce and project management platforms like JIRA or Asana
Benefits
Medical, dental, and vision insurance
401(k) with a company match
ESPP
Unlimited vacation
13 paid holidays
72 hours of sick leave
Mental wellness and financial wellness programs
Fertility benefits
Generous parental leave
Pet insurance
Supplemental life insurance for you and your dependents
Company-paid short-term and long-term disability
Company
GoodRx
GoodRx collects drug prices from pharmacies across the U.S. and helps users find the cheapest option for the medication they’re seeking.
501-1000 employees
H1B Sponsorship
GoodRx has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (20)
2023 (15)
2022 (35)
2021 (24)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$910.3MKey Investors
Silver Lake
2020-09-23IPO
2020-09-13Private Equity· $100M
2020-05-12Private Equity· $60M
Leadership Team
Wendy Barnes
CEO & President
Nitin Shingate
Chief Technology Officer
Recent News
2026-01-09
2026-01-06
2026-01-05
Company data provided by crunchbase