Head of Enterprise IT and Cybersecurity Compliance jobs in United States
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Tillster · 2 weeks ago

Head of Enterprise IT and Cybersecurity Compliance

Tillster is seeking a senior leader to own their global Enterprise IT, Cybersecurity, and Compliance functions. This role will protect the organization’s systems and data while ensuring compliance with global privacy and security standards, guiding the company's cloud-first transformation and modernizing internal IT operations.

E-CommerceEnterprise SoftwareMobile Payments
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Responsibilities

Build and execute a comprehensive security, compliance, and enterprise IT strategy aligned with company objectives
Advise executive leadership on risk posture, emerging threats, and regulatory requirements
Oversee IT governance, asset management, endpoint strategy, identity management, and security-by-design standards
Lead corporate IT operations including helpdesk, SaaS management, access controls, device lifecycle, and employee support
Modernize the IT environment with automation, standardization, and cloud-first systems
Establish policies for acceptable use, asset management, remote workforce security, and incident reporting
Oversee onboarding/offboarding processes, MDM, SSO, and IAM across the entire organization
Own our global cybersecurity program covering cloud security, application security, network security, vulnerability management, and SOC operations
Architect and enforce zero-trust principles across users, services, and systems
Lead threat detection, incident response, forensics, and ongoing readiness exercises
Implement and manage security tools (SIEM, EDR, CSPM, WAF, IAM, DLP, etc.)
Maintain ongoing compliance with PCI DSS, GDPR, CCPA, SOC 2, ISO 27001, and future regulatory frameworks
Serve as primary owner of audits, certifications, and external assessments
Lead enterprise-wide risk management, vendor reviews, data protection controls, and privacy governance
Maintain audit readiness and drive continuous improvement of the ISMS
Partner with Engineering, DevOps, Product, Legal, and Operations to embed security into architecture, SDLC, and infrastructure
Lead, mentor, and grow a team of IT, security, and compliance professionals
Build a company-wide culture of security awareness and accountability

Qualification

Cybersecurity leadershipEnterprise IT strategyCompliance managementCloud-native securityIncident responseVulnerability managementRisk managementIdentity managementSecurity awarenessAudit readinessData protectionLeadershipCollaborationCommunicationTeam mentoring

Required

10+ years of progressive experience in cybersecurity, enterprise IT, or information risk roles
5+ years leading teams in a high-growth SaaS or global technology environment
Proven success owning PCI, GDPR, and CCPA programs end-to-end
Deep experience with cloud-native security (AWS preferred)
Demonstrated leadership in incident response, vulnerability management, and compliance audits
Strong understanding of modern IT operations, identity systems, and SaaS ecosystems
Ability to translate complex security topics into clear, actionable guidance for executives and non-technical teams

Preferred

CISSP
CISM
CISA
CCSP
ISO 27001 Lead Implementer
AWS Security Specialty

Benefits

Medical
Dental
Vision
FSA
EAP
Equity
15 days PTO in year one, 22+ days after that, plus 10 paid holidays
401(k) eligibility from Day 1
Tuition assistance
Udemy Learning access
Development opportunities

Company

Tillster

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Global leader in digitally based customer engagement, loyalty & self-service ordering for QSR, fast casual & casual dining industries

Funding

Current Stage
Late Stage
Total Funding
$33.71M
2010-03-12Series Unknown· $14.46M
2006-11-09Series D
2004-09-07Series C· $12.5M

Leadership Team

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Perscilla Faily
CEO
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H
Hope Neiman
Chief Marketing Officer
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Company data provided by crunchbase