Xaloy LLC · 2 months ago
Senior Inside Sales Specialist
United States
Full-time
Remote
Senior Level
5+ years expXaloy LLC is seeking a Senior Inside Sales Specialist who plays a pivotal role in driving sales growth and delivering exceptional customer service. The role involves identifying and developing new business opportunities, nurturing client relationships, and closing sales through remote channels while ensuring high service levels for assigned customers.
Plastics
Responsibilities
Demonstrates company values and shares the organizational commitment to safety, quality, productivity, and a high-performance workforce through positive employee relations
Drive revenue growth by identifying new business opportunities, initiating and executing strategic sales initiatives, and consistently meeting or exceeding sales targets
Serve as a trusted advisor to customers by engaging in communications to understand needs, interpret OEM blueprints, and provide tailored solutions that foster long-term relationships
Lead technical discussions, deliver product demonstrations, and address complex inquiries to support sales conversions and enhance customer engagement
Prepare and deliver accurate, timely quotations using ERP systems, Excel-based tools, and blueprint analysis, ensuring alignment with customer specifications
Manage order processing with precision, ensuring complete documentation and timely communication to support quality standards and on-time delivery
Follow up on outstanding quotations to facilitate order closure, provide clarification, and maintain momentum in the sales cycle
Oversee customer-related projects—including repairs, CMAs, warranties, and standard orders—from initiation through completion, ensuring seamless execution
Act as the primary liaison between customers and internal departments (engineering, planning, manufacturing, shipping), leveraging customer feedback and data insights to drive continuous improvement
Coordinate delivery schedules, expedite requests, and manage stocking agreements to meet customer expectations and support company objectives
Administer customer purchasing portals and collaborate with accounting to ensure accurate invoicing and shipping processes
Champion process improvements and cross-functional collaboration to enhance sales operations, customer experience, and team performance
Attend and participate in sales meetings, training sessions, and other required activities
Travel to customer locations as needed (less than 10%) to support meetings and business needs
Performs other responsibilities as assigned and/or as needed to support company objectives
Qualification
Required
A minimum of 5 years' experience in inside sales or B2B sales, preferably selling auxiliary equipment and/or OEM capital equipment
Education: Bachelor's degree in mechanical engineering, Plastics Processing Engineering, Plastics Technology, or a related business discipline with substantial technical experience
Strong understanding of sales processes, market dynamics, and competitor strategies within the screws and barrels industry
Familiarity with manufacturing operations and plastics processing techniques to support technical sales discussions
Skilled in CRM platforms, ERP systems, and sales automation tools
Proficient in Microsoft Office Suite and data analysis applications
Capable of reading and interpreting engineering drawings and blueprints
Ability to analyze and act on sales metrics, profit margins, and performance indicators to drive strategic decisions
Demonstrated ability to exercise independent judgment with minimal supervision in a fast-paced sales environment
Exceptional written and verbal communication skills
Strong interpersonal skills with a customer-focused approach
Proven ability to work cross-functionally and balance competing priorities effectively
Strong problem-solving capabilities and adaptability to evolving market conditions
Team-oriented mindset with leadership qualities and mentoring experience
Ability to sit and perform repetitive motions to utilize a computer and other office equipment (keyboarding) for approximately 8 hours per day
Ability to stand, walk, and move around an office and industrial environment for approximately 8 hours a day
Ability to lift 40 pounds on an infrequent basis
Ability to hear and speak effectively to communicate with employees, customers, and agencies, etc
Ability to perform activities related to travel (for example: driving, flying on airplanes, moving throughout airports) on an infrequent basis, both domestically and internationally (approximately 5%)
Company
Xaloy LLC
Xaloy: A Global Leader in Plastics As the global leader in high-performance machinery components and equipment for the plastics industry, Xaloy has powerful resources to help reduce costs and increase productivity in injection molding, extrusion, and other processes.
501-1000 employees
H1B Sponsorship
Xaloy LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Keith Young
Chief Financial Officer
Company data provided by crunchbase