Application Support Developer 2 jobs in United States
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MCG Energy Solutions, LLC ยท 2 weeks ago

Application Support Developer 2

positionUnited States
timeFull-time
remoteHybrid
senioritySenior Level
money$90K/yr - $105K/yr
date7+ years exp

MCG Energy Solutions, LLC is seeking an Application Support Developer 2 to investigate and resolve customer issues with their work products. The role involves troubleshooting application issues, collaborating with various stakeholders, and maintaining documentation for tracking and analysis.

EnergyInformation TechnologyRisk ManagementSoftware
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H1B Sponsor Likelynote
Hiring Manager
Terence Larson
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Responsibilities

Knowledge and awareness of MCG products and how customers use them
Understands and conceptualizes applications from technical/programming and business perspectives
Understanding of MCG work products and architecture (database, user interface, etc)
Ability to diagnose, troubleshoot, determine root cause and resolve application issues of varying complexity
Collaborates effectively with stakeholders (App Support 1 team, Energy Product Analysts, Account Coordinators, Project Coordinators, Developers, Customers, etc.)
Applies effective customer service and teamwork practices at all times
Support of MCG products and issue resolution during business hours
After hours support of MCG products and issue resolution
Maintain work item tracking and resolution follow-up
Documenting work items in tracking tool (e.g., TFS) for tracking, closure, measurement and analysis
Adheres to department policies pertaining to ongoing training and development, communication, confidentiality, security, attendance, time reporting, scheduling, and other areas
Other duties as assigned

Qualification

TSQLSoftware development principlesTroubleshooting skillsC# .NETXMLTFSExperience in energy marketsEffective communicationInterpersonal skillsProblem solving

Required

TSQL (including stored procedures, indexing, triggers and cursors)
Sound understanding of software development principles and lifecycle activities
Strong ability to navigate existing code/architecture, diagnose and troubleshoot, determine root cause and resolve issues
Knowledge and awareness of MCG products and how customers use them
Understands and conceptualizes applications from technical/programming and business perspectives
Understanding of MCG work products and architecture (database, user interface, etc)
Ability to diagnose, troubleshoot, determine root cause and resolve application issues of varying complexity
Collaborates effectively with stakeholders (App Support 1 team, Energy Product Analysts, Account Coordinators, Project Coordinators, Developers, Customers, etc.)
Applies effective customer service and teamwork practices at all times
Support of MCG products and issue resolution during business hours
After hours support of MCG products and issue resolution
Maintain work item tracking and resolution follow-up
Documenting work items in tracking tool (e.g., TFS) for tracking, closure, measurement and analysis
Adheres to department policies pertaining to ongoing training and development, communication, confidentiality, security, attendance, time reporting, scheduling, and other areas
Minimum of 7-10+ years of related experience in TSQL application support or TSQL application development
Ability to demonstrate effective written and oral communication and organization skills
Effective verbal and written communication skills
Strong interpersonal skills
Problem solving expertise

Preferred

C# .NET
XML
TFS
Experience in the energy markets

Company

MCG Energy Solutions, LLC

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Since 1995, MCG has provided software solutions for the everyday business needs of utilities and other entities in the wholesale energy marketplace.
dateFounded in 1995
location
Minneapolis, Minnesota, USA
people-size51-200 employees
web-link
https://www.mcgenergy.com/

H1B Sponsorship

MCG Energy Solutions, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Peak Rock Capital
2025-04-22Debt Financing

Leadership Team

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Mike Prickett
Chief Strategy Officer (CSO)
linkedin

Recent News

PR Newswire
MCG Strengthens Its Growth Positioning with Peak Rock Capital Partnership
2025-04-22
Company data provided by crunchbase