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AVI-SPL · 8 hours ago

Solutions Architect

United States

Full-time

Onsite

Senior Level

5+ years exp

AVI-SPL is a leader in audio visual and unified communications solutions, seeking a Solutions Architect. The role involves engaging with sales teams to design comprehensive managed services solutions, supporting strategic accounts, and acting as a subject matter expert in technology and service solutions.

AudioAudio/Visual EquipmentDigital MediaProfessional ServicesSoftware

H1B Sponsor Likely

Responsibilities

Responsible for creating business cases to develop solution offers in support of sales efforts, including ownership and delivery of the solution design documents as needed from sales channels

Responsible for the development and design of complex services solutions and as a trusted advisor help drive to achieve our customers’ entire collaboration objectives. The areas of responsibility and therefore expertise is including but not limited to:

Business Architecture methodology – People/Process/Technology

Budgetary and Detailed Proposal writing

Statements of Work creation and Maintenance

Services Deployment Models (Hosted/Managed)

Customer Network Connectivity Design

RFx repository creation and maintenance

Proven expert in Managed and Professional Services Product Knowledge

Proven internal business process knowledge of end-to-end customer life cycle support for Managed Services Solutions

Facilitate the application of business architecture for business and IT value by developing and maintaining business capabilities of the enterprise

Respond to support RFx activity from sales channels as needed at unpredictable volumes and work with the Global Proposal Center team in these efforts

Document specifications for customer solutions while providing general technical support to the other Sr. and Solution Architects where required to support all services opportunities including:

Development of Service Bill of Materials

Specification of Hardware Bill of Materials (where applicable)

Managed Device Components & Service Level Definition

Service Reporting Requirements

Deployment Timeline Requirements/Phased Deployment Definitions

Specification of any custom requirement including delivery scope

Managed Conferencing Requirements

Reservations Method(s)

Expected Conference Volumes

Incident Management Requirements

Opportunity Handoff to Service Implementation Team & Knowledge Transfer

Consultative and Change Management Support for Customer Solutions through Implementation and first 30 days of production

Develop concise solution context to enable approvals where needed for custom solution aspects

Proactively provide input to Product Management and DevOps Teams based on the following market intelligence:

Customer objections to company products and services

Gap analysis from Customer Requirements Specifications

Competitive intelligence supplied by customers or learned via a bid process or customer engagements

Gain/Maintain Strong Managed and Professional Services Product Knowledge

Gain/Maintain Strong internal business process knowledge of end-to-end customer life cycle support for Managed Services Solutions

Qualification

UC Solutions EngineeringManaged Services KnowledgeVideo Conferencing ExpertiseBusiness Architecture MethodologyBudget Proposal WritingCustomer Network DesignCisco CertificationsVMware UnderstandingCommunicationProblem-Solving SkillsTime Management

Required

Minimum High school diploma or equivalent

Minimum 5 – 7 years' experience in UC Solutions/Video Conferencing Engineering in similar or related field as well as a specialization in one of the following: Remote managed services, Integrated workplace management systems, Digital Media and Signage

Certifications or experience equivalent to Cisco Certified Design Professional (CCDP Collaboration) and/or CCVP and Microsoft Certified Solutions Expert (MCSE) required

Technical Engineering Industry Certifications for Manufacture Video Conferencing (i.e. Polycom, Pexip, Cisco, and others)

Ability to understand critical aspects of business transformation – Process, People, Technology

Communicate and interact with internal employees, clients and colleagues in a professional and timely manner

Self-starter capable of working independently and ensuring to meet deadlines

Excellent communication and interpersonal skills, both verbal and written

Ability to balance multiple tasks with changing priorities

Excellent structured problem-solving skills

Demonstrate time management skills with attention to detail

Ability to troubleshoot complex AV/UC network and connection issues

Proven expert in Managed and Professional Services Product Knowledge

Proven internal business process knowledge of end-to-end customer life cycle support for Managed Services Solutions

Preferred

Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering or related field is desired

Understanding of various virtualization technologies such as VM Ware is a plus

Company

AVI-SPL

Glassdoor3.7

AVI-SPL is an IT company that provides AV/UC integrator and digital solutions.

Founded in 1979

Tampa, Florida, USA

1001-5000 employees

https://avispl.com/

H1B Sponsorship

AVI-SPL has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2021 (1)