The Hanover Insurance Group · 2 weeks ago
Senior Administrative Assistant (HYBRID in Worcester, MA)
Worcester County, MA
Full-time
Hybrid
Mid, Senior Level
3+ years expThe Hanover Insurance Group has been dedicated to delivering on promises for over 170 years. They are looking for a Senior Administrative Assistant to provide administrative and project support, manage office functions, and collaborate with team members to enhance operational efficiency.
Insurance
Responsibilities
Responsible for daily office functions including, but not limited to, ordering office supplies, office equipment maintenance and upkeep, filing, preparing outgoing mail and correspondence, sorting and distributing incoming mail and correspondence, answering phones, and taking messages
Performs advanced office functions including, but not limited to, generating standard reports or creating simple ad-hoc reports
Utilizes intermediate to advanced level software skills to create presentations, maintain data files, manage and format spreadsheets for basic analysis, and organize workflow through the office
Prepares a variety of business correspondence, reports, confidential documents and related materials with limited direction, and provides advanced word processing support, as well as assembling information such as reports, manuals, agendas, and correspondence
Maintains calendars and appointment schedules as directed, sets up meetings as needed, and coordinates all travel arrangements and/or reservations
Participates and contributes in department meetings as needed, and occasionally cross-departmental or cross-functional meetings
Serves as a team member for department-related projects and may occasionally lead small or minimally complex projects
Coordinates and completes non-routine procedures, processes and techniques to accomplish assignments
Collaborates with other office staff to accomplish day-to-day work or key initiatives
May provide support to other areas as needed
Other responsibilities may be required
Qualification
Required
3-5 years of related experience providing administrative support
Advanced knowledge of and proficiency using Microsoft Office products (e.g. Outlook, Word, Excel, and PowerPoint)
Ability to work independently under minimal supervision
Ability to multi-task and prioritize responsibilities while remaining flexible to best respond to changing and dynamic priorities
Demonstrated ability to provide high levels of customer service
Demonstrated commitment to attention to detail and accountability of actions
Strong and effective oral and written communication skills
Able to handle confidential or proprietary information professionally and discretely
Requires strong knowledge of the organization's basic operations and procedures
Preferred
Associate degree or equivalent preferred
Bachelor's degree highly valued
Benefits
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Company
The Hanover Insurance Group
The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-08-19Post Ipo Debt· $500M
1995-10-20IPO
Leadership Team
Mark Coderre
Vice President, Deputy CISO
Kate B. Williams
President, E&S
Recent News
2025-11-03
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