Hyatt Place · 1 day ago
Front Desk Host
Hyatt Place is a hotel known for creating rewarding experiences for their guests. The Hotel Host is responsible for providing exceptional service and maintaining a welcoming environment to ensure a complete guest experience.
Hospitality
Responsibilities
Contribute to the hotel's commitment to high quality guest service and teamwork
Create an experience for hotel guests by offering welcoming, helpful and exceptional service
Maintain a clean, comfortable and inviting environment
Responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms
Qualification
Required
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast paced position with guest interaction
Must be able to multi-task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc