Senior IT Support Analyst jobs in United States
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Quanta Services, Inc. · 2 weeks ago

Senior IT Support Analyst

Quanta Services, Inc. is expanding their Birmingham office and seeking a Senior IT Support Analyst to support corporate IT operations and advanced engineering software. This role involves providing technical support, managing IT infrastructure, and leading strategic initiatives within the IT team.

ConstructionCRMEnergyInformation TechnologyOil and Gas
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Resolve recurring queries, optimize workflows, and assist colleagues with complex technical issues
Participate in designing new functionalities, optimizing code, and reviewing peers’ work
Configure servers, diagnose issues, and optimize infrastructure for performance
Support IT hardware/software across Dell & Lenovo desktops, laptops, mobile devices, and VPN infrastructure
Install, configure, and maintain engineering software, including license management and version control
Manage cloud infrastructure: Intune for device/end-user management and Azure for VMs, storage, and servers
Oversee onboarding/offboarding, asset inventory, and lifecycle refreshes for office IT resources
Advise colleagues, implement innovative solutions, and participate in long-term project planning
Guide and manage the support team, set operational standards, and drive major IT modernization projects
Serve as a trusted IT advisor to engineering and corporate teams, delivering exceptional support in person, remotely, or via video

Qualification

IT support experienceEngineering applicationsActive DirectoryMicrosoft 365CompTIA A+ITIL certificationTroubleshooting skillsCommunication skillsLeadership skills

Required

5+ years of corporate IT support experience, with strong expertise in end-user and engineering software support
Proven experience with engineering applications: AutoCAD, Navisworks, Inventor, PLS-CADD, FAD Tools, ArcGIS, or similar
Advanced skills in Active Directory, Microsoft 365, SCCM/Intune, Azure, VPNs, and ticketing systems
Excellent troubleshooting, documentation, and communication skills, with a proactive, solution-oriented approach
CompTIA A+ required

Preferred

Bachelor's degree preferred
ITIL certification a plus

Benefits

Generous PTO & paid holidays
401(k) with a generous match
Comprehensive benefits – medical, dental, vision, and life insurance
Weekly pay
Great mentoring & career growth opportunities

Company

Quanta Services, Inc.

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Quanta Services (NYSE: PWR) is the leading specialty contractor with the largest and highly trained skilled workforce in North America, providing fully integrated solutions for the electric power, pipeline, industrial, and communications industries.

H1B Sponsorship

Quanta Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (15)
2023 (16)
2022 (21)
2021 (15)
2020 (14)

Funding

Current Stage
Public Company
Total Funding
$2.96B
Key Investors
First Reserve Corporation
2025-08-04Post Ipo Debt· $1.5B
2024-08-07Post Ipo Debt· $1.25B
2002-12-24Post Ipo Equity· $72.9M

Leadership Team

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Kenneth M. Mercado
EVP, Electric Utilities
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Company data provided by crunchbase