HomeServe USA · 2 weeks ago
Print Production Manager
Norwalk, CT
Full-time
Onsite
Mid, Senior Level
$90K/yr - $120K/yr
7+ years expHomeServe USA is a company dedicated to providing affordable home repair plans and fostering a rewarding workplace culture. The Print Production Manager will oversee direct mail campaigns, ensuring accuracy, timeliness, and budget adherence while collaborating with various teams to drive production efficiencies.
Home Services
Responsibilities
Manage on average 12 mailing campaigns per month with an approximate budget of $10 MM per year for affinity Partner alignment, ensuring timelines, production guideline standards and budgets are met
Manage the quality of production assets, including detailed proofs and laser audits and review art, proofs and laser audits
Support the growth of the business by participating in new partner integrations and executing new partner campaigns on time and accurately
Establish strategic relationships with new and existing vendors to ensure the continuous advancement of production solutions
Proactive in recognizing potential for production issues, communicate updates and convey solutions effectively
Effectively manage projects and workload by collaborating and coordinating deliverables with cross-functional teams—campaign, strategy, data, and creative teams to manage, plan, and execute your alignment of Partner mail campaigns for direct marketing materials
Collaborate with Procurement teams to onboard new vendors and manage resources for the creative teams
Lead cost-saving and process-optimization projects, leveraging data analysis and postal incentives for additional efficiencies
Engage in enterprise-wide initiatives and foster a culture of change management across the team
Act as a mentor to junior staff, providing guidance and support for achieving departmental goals
Drive and manage large scale campaigns within partner programs for maximum internal and production efficiencies
Qualification
Required
A Bachelor's degree is preferred, with a minimum of 7–10 years of experience in direct mail or print production in the membership, loyalty, credit card, insurance or related industries
Extensive knowledge of prepress, print technologies, and supply chain management, including both digital and conventional printing
Expertise in data personalization, postal logistics, and comprehensive understanding of USPS regulations
Strong negotiation skills and experience working with production vendors to optimize solutions and cost savings
Ability to lead cross-functional teams, manage vendor relationships, and improve production processes
Demonstrated analytical skills, including proficiency in cost management and budgeting
Excellent problem-solving skills with a proactive approach to anticipating potential production issues
Proficiency in Microsoft Office (Excel; spreadsheets, database & Word; tables) and experience with project management tools like WorkFront or Asana a plus
Strong analytical, verbal and written communication and interpersonal skills
Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks
Strong work ethic and willingness to take ownership
Ability to work independently
Ad-hoc responsibilities as assigned
Travel up to 10% as needed
Preferred
Experience with Adobe Creative Cloud (preferred but not required)
Basic knowledge of Adobe Creative Cloud software and knowledge of InDesign, PhotoShop, and Illustrator is a plus but not necessary
Benefits
Competitive compensation
Career development and advancement opportunities
Business-casual attire throughout the week
Excellent benefits, including generous medical, vision, dental, and life & disability insurance.
401(k) plan with a company match
Company
HomeServe USA
HomeServe USA is a provider of home emergency repair service plans.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Rusin
CEO HomeServe North America
Joseph A Sorisi
CIO, Technology Strategy and Transformation, Board Member
Recent News
Hartford Business Journal
2025-10-24
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2025-06-07
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