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SQUIRE · 2 days ago

Principal Product Manager, Payments (B2B2C Vertical SaaS)

New York, NY

Full-time

Onsite

Lead/Staff

$200K/yr - $220K/yr

8+ years exp

SQUIRE is the leading business management system designed for barbers and shop owners. They are seeking a Principal Product Manager, Payments to lead the strategy and execution of their embedded payments platform within a B2B2C vertical SaaS ecosystem, ensuring a seamless payments experience for businesses and their end customers.

Computer Software

H1B Sponsor Likely

Responsibilities

Define and own the payments product vision and multi-year roadmap for a B2B2C vertical SaaS platform

Lead strategy across embedded payments, onboarding, pricing, settlement, payouts, refunds, disputes, and reconciliation

Ensure payments are tightly integrated into core SaaS workflows, driving merchant adoption, retention, and ARPU

Evaluate and launch new capabilities such as industry-specific payment flows, financing, subscriptions, and value-added services

Deeply understand the needs of platform customers (businesses) and their end users (consumers)

Design intuitive experiences for merchant onboarding, configuration, reporting, and cash flow visibility

Optimize checkout and payment flows to maximize conversion, authorization rates, and customer satisfaction

Partner with engineering to deliver highly reliable, scalable payment systems that support peak volumes and growth

Translate complex platform requirements into clear PRDs, APIs, and success metrics

Coordinate across risk, compliance, finance, operations, sales, and customer success to deliver end-to-end solutions

Lead launches, migrations, and platform upgrades with minimal disruption to merchants

Own the product partnership with Risk, Compliance, and Legal to meet requirements including PCI, AML, KYC/KYB, and card network rules

Balance friction and fraud prevention across merchant onboarding and end-customer payment flows

Drive proactive improvements to disputes, chargebacks, and fraud tooling and processes

Define and track KPIs including payment adoption, take rate, authorization rate, payment success rate, fraud loss, and settlement SLAs

Use data, experimentation, and customer insights to prioritize roadmap decisions

Partner with finance and GTM teams on pricing, monetization, and payments-led growth strategies

Serve as the payments domain expert within the product organization

Mentor PMs and raise the bar for platform thinking and execution

Influence senior leaders with clear narratives around tradeoffs, risk, and opportunity

Qualification

Product managementEmbedded paymentsPayments ecosystemB2B2C experienceMerchant onboardingRiskComplianceData analysisCustomer insightsCross-functional leadershipMentoring

Required

8+ years of product management experience, including significant ownership of embedded or platform payments

Proven experience building products in a B2B2C, marketplace, or vertical SaaS environment

Hands-on experience with merchant onboarding, settlement, and reconciliation at scale

Strong understanding of the payments ecosystem (processors, networks, acquiring, issuing)

Comfort operating in regulated environments and partnering closely with compliance and risk teams

Ability to balance long-term platform investments with near-term revenue and customer needs

Preferred

Experience monetizing payments within vertical software

Familiarity with small business payment workflows

Experience expanding payments into new verticals or geographies

Benefits

New hire stock grant

100% employer paid medical, dental, and vision insurance for you and your dependents

401K plan with company contribution

Generous PTO and Parental Leave policies

Company

SQUIRE

SQUIRE is the world’s leading and fastest-growing software technology platform for barbershops, a hundred-billion-dollar global industry.

Founded in 2015

New York, NY, US

201-500 employees

http://getsquire.com

H1B Sponsorship

SQUIRE has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)