Taft Stettinius & Hollister LLP · 2 weeks ago
Senior Billing Specialist
Indianapolis, IN
Full-time
Onsite
Senior Level
5+ years expTaft Stettinius & Hollister LLP is seeking a Senior Billing Specialist to support their team in the Indianapolis office. This role involves the accurate and timely processing of client invoices, collaborating with attorneys and support staff to ensure compliance with billing guidelines and enhancing revenue operations.
Legal
Hiring Manager
Jennifer Pitts
Responsibilities
Generates and processes prebills according to the firm's established procedures and timelines
Interprets billing instructions effectively and seeks additional clarification as needed
Ensures compliance with clients' billing guidelines, fee agreements, and firm policies
Ensures the accurate and timely delivery of invoices, including the submission of ebills
Maintains billing instructions and applicable details within the accounting system
Utilizes available resources to troubleshoot and resolve billing discrepancies
Demonstrates an effective client first approach through team collaboration with attorneys, legal assistants, and others
Responds to inquiries for billing/payment history, time/cost entry details, and other basic financial information
Maintains confidentiality of the company's and clients' information
Participates in training and development opportunities to enhance billing expertise
Provides training and mentorship to others as directed by management
Contributes to process improvements and special initiatives in support of revenue operations
Takes on complex billing scenarios and works with management to establish correct protocols
Qualification
Required
5+ years of experience in legal billing, including ebilling
Advanced legal billing and ebilling experience
Proven leadership and problem solving skills
Commitment to mentoring junior billing staff
High degree of organization and expertise when collaborating with attorneys, support staff, and others
Generates and processes prebills according to the firm's established procedures and timelines
Interprets billing instructions effectively and seeks additional clarification as needed
Ensures compliance with clients' billing guidelines, fee agreements, and firm policies
Ensures the accurate and timely delivery of invoices, including the submission of ebills
Maintains billing instructions and applicable details within the accounting system
Utilizes available resources to troubleshoot and resolve billing discrepancies
Demonstrates an effective client first approach through team collaboration with attorneys, legal assistants, and others
Responds to inquiries for billing/payment history, time/cost entry details, and other basic financial information
Maintains confidentiality of the company's and clients' information
Participates in training and development opportunities to enhance billing expertise
Provides training and mentorship to others as directed by management
Contributes to process improvements and special initiatives in support of revenue operations
Takes on complex billing scenarios and works with management to establish correct protocols
Proven leadership and mentoring abilities
Advanced knowledge in ebilling vendor requirements and LEDES file formats
Advanced experience with complex billing requirements, i.e.; split billing, multi-payor fee arrangements, ebilling guidelines and appeals processes
Ability to communicate effectively, both orally and in writing
Advanced skills in assessing situational needs and requirements
Attentiveness to details ensuring completeness, accuracy, and organization
Strong numerical skills
Exhibit a high level of responsiveness and professionalism
Ability to prioritize assignments in a time sensitive environment
Proven aptitude to learn new software and web-based applications
Proficiency with Microsoft Office Suite; Excel, Outlook, and Word
Ability to work effectively in a hybrid environment, including proficiency using Zoom Workplace
Proficiency with electronic billing (ebilling) and vendor requirements
Preferred
College experience with an emphasis in accounting or other related field
Proficiency with Surepoint Legal Management System or Aderant
Company
Taft Stettinius & Hollister LLP
At Taft, we work as one team, driven and committed to helping you succeed.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rob McDonald
Partner
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