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Kaneka North America · 2 weeks ago

Field Inventory & Sales Support Analyst

New York, United States

Full-time

Onsite

New Grad, Entry Level

Kaneka North America is seeking a Field Inventory & Sales Support Analyst to enhance their sales operations. The role involves collaborating with sales teams, managing orders for medical devices, and ensuring compliance with regulations while providing ongoing support to improve efficiency and customer satisfaction.

Health Care

Responsibilities

Strategy planning and execution of sales operations to complement the commercial sales strategy

Collaborate with the sales team to coordinate and optimize consignment processes

Provide input and suggestions to enhance the efficiency of sales operations

Act as a liaison between the sales team, customers (such as hospitals), and internal departments

Enhance sales and customer satisfaction

Ensure compliance with all relevant regulations and company policies

Train other team members on consignment and trunk processes and logistical operations

Provide ongoing support to the sales department, including the allocation of consignment and trunk stock

Manage and process incoming sales orders for medical devices accurately and efficiently

Ensure timely and accurate entry of orders into the system, including verification of pricing and product availability

Collaborate with logistics and warehouse teams to coordinate the shipment and delivery of medical devices

Track and monitor the movement of products to ensure on-time and accurate deliveries

Address and resolve issues related to order discrepancies, shipping delays, and other order processing challenges

Work proactively to prevent and mitigate potential order-related problems

Generate reports related to sales orders and order fulfillment metrics

Analyze data to identify trends, streamline processes, and improve overall efficiency

Monitor trunk stock levels, expiration dates, and replenish as necessary to meet demand

Prepare and maintain accurate documentation related to consignment agreements and trunk stock inventory

Evaluate and process claims made by customers

Assist with the development and implementation of auditing processes for consignment and trunk inventory

Conduct regular audits to ensure compliance with regulatory requirements and company policies

Provide recommendations for process improvements based on audit findings

Maintain the logistical policies and follow QMS processes

Resolve problems related to transportation, warehouse (3PL), and SAP system

Provide reports, charts, and creating databases using appropriate software

Proofread records or forms and maintaining sales/logistic files and office records accurately

Assist sales/clinical staff with other clerical and administrative support

Support office administrative tasks

Maintain complete and open lines of communication with other personnel, functions, or departments to facilitate operations and interaction in the organization

Keep supervisor informed of status and progress, ensuring that regular and periodic communication takes place

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and keeping abreast of industry trends and related compliance issues within the area of responsibilities

Maintain professional conduct, attendance, and high ethical standards in the work place, complying with company’s policies and procedures

Fulfill mandatory training requirements applicable for department and job duties as appropriate

Perform other duties and responsibilities as required or requested by supervisor or Management

Qualification

Sales Operations SupportLogistics CoordinationData AnalysisSAPOrder ProcessingEmotional EmpathyDigital TransformationPositive AttitudeCommunicationFlexibilityInterpersonal Skills

Required