Salesforce · 2 weeks ago
Product Management Director/Sr. Director - Responsible AI (RAI)
Salesforce is the #1 AI CRM, where innovation meets action. They are seeking an experienced Director or Sr. Director of Product Management to deliver Responsible AI capabilities in the Agentforce platform, focusing on the strategy and delivery of capabilities that ensure safety and trust in AI products.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Own the roadmap and delivery of platformic Responsible AI capabilities and the supporting AI models that make Agentforce safe and responsible by default
Define the product strategy for Responsible AI classifiers/detectors and other assurance capabilities
Work to define and deliver automated Responsible AI testing capabilities, enabling customers to create custom evaluations and tests for agentic use cases across trust and safety metrics, including red teaming and scaled evaluation capabilities
Deliver customer-facing Responsible AI monitoring, observability, and transparency tools
Partner with the Agentforce Platform and Trust Layer teams to deliver innovative Responsible AI capabilities embedded in Agentforce’s existing trust, safety, testing, monitoring, and observability features
In partnership with Responsible AI and Agentforce colleagues, identify emerging risks associated with advanced AI systems, including multimodal and multi-agent architectures
Proactively design and deliver platform-level mitigations for complex, emergent harms that threaten user trust, such as sycophancy, emotional manipulation, anthropomorphism, paternalism, collusion, and other novel failure modes
Partner with research, engineering, and policy teams to ensure Agentforce evolves in step with advances in model capability and deployment patterns
Own and deliver a product roadmap for customer RAI capabilities, including authoring PRDs and aligning with partner teams around clear priorities and success metrics
Serve as a critical bridge between product strategy and technical execution, partnering closely with product, science, and engineering teams
Learn from/with Salesforce customers to understand generative AI use cases and responsible AI practices, translating real-world pain points into scalable platform features
Balance innovation, risk, and delivery in a fast-paced environment where trust and reliability are first-order product requirements
Qualification
Required
Proven experience as a Product Manager, with a focus on AI/ML platforms, LLMs, or Responsible AI
Strong technical acumen with the ability to dive deep into complex systems like the Agentforce platform
Deep familiarity with Responsible AI (RAI) concepts, governance, and assurance processes
Ability to thrive in an ambiguous and fast-paced environment and manage high-stakes, large-scale programs that span cross-functional teams
Experience with a product development life cycle that includes close collaboration with technical and science teams
Demonstrated ability to manage complex, multi-stakeholder projects and build alignment across technical and non-technical groups
Willing to question the status quo thoughtfully to enhance team productivity, effectiveness, and culture, while maintaining positive relationships
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Recent News
2026-01-08
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