Tommy's Express® Car Wash · 4 weeks ago
Customer Service Team Member - Minor
Austintown, OH
Full-time
Onsite
New Grad, Entry Level
$11.50/hr - $12.25/hrTommy's Express Car Wash is a national franchise known for outstanding car washes and car care services. They are seeking a Team Member who will provide exceptional customer service and create a positive member experience while performing various tasks in a fast-paced environment.
AutomotiveConsultingConsumer Goods
Responsibilities
Provide quick and friendly customer service to our guests within the car wash
Exceed Guest expectations
Learn and operate all aspects of point of sale and LPR systems
Oversee all property aesthetics
Create and retain new customer relations, including monthly wash packages
Maintain cleanliness of interior and exterior of car wash and grounds
Monitor the wash quality of the vehicle
Learn and uphold the WE OWN IT culture
Conduct cleaning and hourly inspections
Be an Ambassador for our Unlimited Club
Communicate using proper dialog
Protects member confidentiality according to the Health Insurance Portability and Accountability Act (HIPAA) and related state and federal laws
Any additional tasks that pertain to benefiting the company and taking care of the guests
Qualification
Required
Exceptional verbal and communication skills
Must be 16 year of age or older
Must be able to successfully pass a drug test
Punctuality and reliability is a must
Strong listener with the ability to empathize and problem solve
Successful completion of Tommy's University training program
Basic computer proficiency, including, but not limited to, point of sale system
Hard working, enthusiastic and energetic!
Preferred
Customer service background preferred
Benefits
401K program with excellent company match (must be 21 years old to qualify).
PMLA, and short-term disability. (example from Tommy’s provides Vacation, Holidays, and PTO)
Perfect attendance bonuses paid out each paycheck.
Health, vision, dental, and life insurance benefits.
Flexible pay options (On-demand pay and mobile Earned Wage Access).
Free Tommy’s Express Car Wash membership.
Career Path Opportunities
$0.50 raise after 120 days of employment and must be in good standing
Company
Tommy's Express® Car Wash
As the car wash industry’s most innovative and fastest-growing organization, we’re pioneering our groundbreaking model of start-to-finish support with our decades of industry expertise and vision.
Founded in 2013
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alex Lemmen
Chief Executive Officer
Adam Blomker
Franchise Partner
Recent News
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2025-10-22
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