Mindr · 1 month ago
Seasonal Part-Time Customer Service Representative (Work From Home)
United States
Full-time, Part-time
Remote
New Grad, Entry Level
$18.27/hr - $24/hrMindr is dedicated to providing substance use safety, detection, and monitoring products and services. They are seeking a Seasonal Part-Time Customer Service Representative to be the first point of contact for customers regarding their ignition interlock devices, providing support and ensuring a positive experience.
Assistive TechnologyOnline PortalsPublic Safety
Responsibilities
Answer a high volume of incoming customer interactions with efficiency and professionalism
Quickly identify, assess, and resolve customer needs in real-time to ensure a positive experience and satisfaction
Accurately document interactions and follow up as needed
Process customer payments accurately and securely as needed
Meet performance goals for quality, accuracy, and efficiency
Provide an exceptional customer experience every time
Qualification
Required
Strong communication and problem-solving skills
Comfortable working with multiple systems and technology tools
Dependable and able to commit to a part-time, seasonal schedule
A quiet, distraction-free workspace with reliable internet access
Preferred
Prior customer service or call center experience preferred
Benefits
Bonus: Paid at the end of the season-$250 with a 90% adherence to schedule
Paid training and support from a friendly, experienced team
Company
Mindr
Mindr offers public safety services using substance detection, monitoring, and safety technology.
Founded in 1992
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kathy Holland
Chief Executive Officer
Sonya Evanosky
Chief Financial Officer
Company data provided by crunchbase