University Partners · 6 days ago
Community Manager - Student Housing
Charlottesville, VA
Full-time
Onsite
Mid, Senior Level
2+ years expUniversity Partners is a top 15 owner, operator, and developer of student housing communities nationwide. The Community Manager is responsible for the overall operations, financial performance, and leadership of an assigned student housing community, ensuring strong performance across various operational areas and delivering an exceptional resident experience.
Real Estate
Responsibilities
Lead all day-to-day operations of a student housing community, ensuring strong performance across leasing, marketing, facilities, resident experience, and financial results
Develop and execute annual business and marketing plans aligned with academic leasing cycles, including occupancy, pre-leasing, renewal, and revenue goals
Successfully manage summer turn and peak leasing periods, ensuring readiness, staffing, vendor coordination, and timely delivery of units
Prepare operating budgets; monitor expenses, review variances, and maximize NOI through disciplined cost control and revenue strategies
Maintain target occupancy and rental rates; oversee leasing activity and approve all documentation for accuracy and compliance
Hire, train, coach, and retain high-performing on-site teams (leasing, maintenance, and grounds)
Conduct regular staff meetings, performance evaluations, and ongoing development conversations
Partner closely with Regional Managers to ensure operational consistency, performance accountability, and readiness during high-impact periods
Coordinate maintenance operations, capital improvements, and reconditioning projects with regional approval
Manage resident relations including renewals, conflict resolution, delinquencies, and eviction processes in alignment with legal guidance
Lead resident move-ins, move-outs, and academic year transitions
Ensure accurate and timely data entry in Entrata (leads, follow-ups, work orders, resident records)
Uphold Fair Housing standards, company safety policies, and ethical business practices at all times
Qualification
Required
Proven leadership experience in student housing property management
Ability to analyze financial reports, budgets, and operational data
Must have successfully managed at least one full summer turn / peak leasing cycle within a student housing environment
Experience leading on-site teams and managing high-volume leasing operations tied to academic calendars
Strong understanding of student housing operations, including pre-leasing, renewals, roommate matching, and academic-year transitions
Proficiency in Entrata and Microsoft Office (Word, Outlook, Teams, Excel)
Strong communication, organizational, and problem-solving skills
Preferred
Bachelor's degree preferred
2+ years of Community Manager or equivalent leadership experience within student housing
Company
University Partners
University Partners is acquires, develops, and manages student housing communities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Carlie Cresse
Principal & COO
Company data provided by crunchbase