Checkout.com · 1 week ago
Regional People Manager - North America
Atlanta, GA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expCheckout.com is a leading fintech company that powers billions of transactions globally. They are seeking a Regional People Manager to lead their HR initiatives across North America, focusing on strategic partnership, workplace leadership, and employee relations in a high-growth environment.
FinTechPaymentsTransaction Processing
Responsibilities
Act as a trusted thought partner and coach to senior leaders in North America, particularly to the CEO of Checkout Atlanta, fostering leadership effectiveness, self-awareness, and high-performing team principles
Leverage a strong understanding of business priorities to shape and deploy holistic talent and organizational strategies that align with Checkout’s growth goals
Partner with leaders and Talent Acquisition to attract, hire, develop, and retain senior-level talent. Champion succession planning and internal mobility across the region
Drive adoption of global People initiatives across assigned scope and geographies, ensuring appropriate tailoring to local needs and cultural context
Utilize People metrics, engagement data, and business insights to inform strategic decisions around engagement, mobility, performance, and retention
Operate as the most senior People Partner in the Atlanta hub, leading the local People strategy and execution, and managing all key People processes for the site
Oversee the operational and administrative functions of the Atlanta office to ensure a safe, efficient, and professional work environment
Partner with internal teams (e.g., IT, Security, Finance) and external vendors to design and deliver an outstanding employee experience for the Atlanta office
Plan, manage, and support local engagement events, culture forums, and moments of recognition to sustain a strong team environment
Serve as the local lead for real estate and office build-out projects, partnering closely with HQ’s dedicated Center of Excellence (COE) and internal stakeholders
Partner with people leaders across North America to ensure HR actions are aligned with business priorities and workforce needs
Partner with Departmental People Partners and Central COEs to help represent the Region and ensure local processes are executed smoothly in accordance with local practices, policies and laws
Deliver expert, end-to-end support for cyclical People programs, including performance management, compensation planning, employee development, and change programs
Coach and develop managers through complex employee issues, performance discussions, team effectiveness challenges, and the performance improvement process (PIP)
Resolve complex and sensitive employee relations issues, handling grievances, disputes, and complaints in a timely and effective manner. Partner with Legal and global ER leads for high-complexity cases
Conduct investigations, ensuring fair processes, quality documentation, and recommending appropriate disciplinary measures. Oversee involuntary termination meetings and required documentation
Interpret People policies, handle flexible work requests, and contribute to the development and refinement of HR policies and SOPs and ensure regulatory requirements are met at Checkout Atlanta and beyond
Ensure robust compliance with local, state, and federal laws across US and Canadian operations, providing manager training on key compliance areas
Help evaluate and implement new People programs as Checkout expands across the Americas. Stay informed on local market practices to ensure competitiveness and inclusion
Oversee budget planning and management for regional People initiatives, ensuring alignment with business priorities, accurate tracking of headcount costs, and effective use of resources
Analyze and synthesize key data, including quarterly engagement results and exit interview feedback. Proactively provide digestible insights and make data-driven recommendations to leaders for improving employee experience and culture
Partner with the Checkout Atlanta Leadership Team to comply with regulatory reporting to the Department of Banking and Finance of Georgia, audits and other requests tied to the US License for that entity
Qualification
Required
Bachelor's degree in Human Resources, Psychology, Business or any other related field preferred and/or CIPD, SHRM qualification or relevant years of experience
10+ years of demonstrable experience as People Advisor, HR Business Partner or HR Generalist in a fast-paced, global start-up environment ideally in the Tech industry
Progressive HR experience, with at least 5 years in a senior HR Business Partner role supporting executive leaders and driving strategic initiatives
Demonstrated success as a trusted advisor and coach to senior executives, with the ability to influence leadership and drive transformation
Deep knowledge of U.S. (especially Georgia state) and Canadian employment practices, labor law, and compliance requirements
Strong business and financial acumen with experience aligning people strategies with organizational priorities in high-growth or fast-paced, matrixed environments (Fintech or Tech preferred)
Experience with office management/workplace operations oversight and managing site-specific projects (e.g., office build-outs, vendor management)
Expertise with HR systems (e.g., Workday, Paychex), ER case management, and performance management frameworks
High analytical capability with a proven ability to use HR metrics, survey data, and reporting tools to inform strategic decisions and demonstrate impact
Preferred
Professional certification (e.g., SHRM-SCP, SPHR, CEBS) is strongly preferred
Experience supporting business units in a regulatory environment
Fluency in Spanish or Portuguese is a strong plus
Master's degree in a relevant field
Benefits
Hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Company
Checkout.com
Checkout.com is a global provider of payment solutions that help businesses and communities thrive in the digital economy.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.83BKey Investors
Tiger Global ManagementCoatue
2022-01-12Series D· $1B
2021-01-11Series C· $450M
2020-06-22Series B· $150M
Leadership Team
Guillaume Pousaz
Founder & CEO
Mariano Albera
Chief Technology Officer
Recent News
2026-01-20
Financial Sector Technology
2026-01-16
2026-01-16
Company data provided by crunchbase