Pero Family Farms Food Company LLC · 3 weeks ago
IT Infrastructure Support Specialist
Delray Beach,FL,US
Full-time
Onsite
Mid Level
3+ years expPero Family Farms Food Company LLC is a market share leader in the farming industry with a rich history of quality and innovation. The IT Infrastructure Support Specialist plays a crucial role in ensuring the security and reliability of the company's technological operations, supporting both corporate and manufacturing environments.
AgricultureFarming
Responsibilities
Provide daily support for desktops, laptops, tablets, mobile devices, and business-critical applications
Troubleshoot Windows OS, Microsoft Office, and hardware issues to minimize operational downtime
Support corporate and production teams to ensure seamless technology performance
Administer SQL Server and Oracle environments, including installation, configuration, performance tuning, and backup procedures
Design, configure, and maintain network infrastructure and VPN solutions for secure, scalable connectivity
Support IoT devices and ensure consistent monitoring for performance and security compliance
Implement and maintain firewalls, antivirus platforms, intrusion detection systems, and other protective controls
Conduct audits and risk assessments to safeguard systems, networks, and sensitive company data
Support Microsoft Power Apps, SharePoint, and OneDrive, including user permissions and workflow improvements
Collaborate with end-users and IT leadership to enhance software tools that improve productivity and workflow efficiency
Utilize PowerShell scripting to automate tasks and optimize system processes
Manage and maintain VoIP/PBX systems and IP-based security camera networks
Ensure all telephony and surveillance technologies meet operational and security standards
Partner with cross-functional teams to identify and implement technology improvements
Support infrastructure projects and large-scale IT initiatives that advance organizational performance
Provide on-call support as needed to maintain business continuity and system uptime
Qualification
Required
Bachelor's degree in IT, Computer Science, or related field — or equivalent experience
Minimum of 3 years of technical support experience, preferably across both corporate and manufacturing environments
Proficient with Windows OS, Microsoft Office, SQL Server, Oracle, networking technologies, IoT systems, VPNs, and cloud platforms
Experience with Power Apps, SharePoint, OneDrive, and PowerShell scripting
Knowledge of copper/fiber cabling, wireless network design, and hardware deployment
Microsoft Certified: Modern Desktop Administrator Associate
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Azure Network Engineer Associate
Cisco Certified Network Associate (CCNA)
Strong analytical and troubleshooting abilities
Excellent communication and interpersonal skills
Ability to work collaboratively in fast-paced, multi-environment settings
Preferred
Applicable military experience will be acknowledged, including: Army: MOS 25B, 25H, 25D; Air Force: 1D7XX; Navy: IT rate B460
Benefits
401(k)
Health, Dental, Vision Insurance and more
Paid Time Off (PTO)
Company
Pero Family Farms Food Company LLC
Pero Family Farms is a 5th generation family farming company – growing a large variety of fresh vegetables like Snipped Green Beans and Mini Sweet Peppers for families in the USA and Canada.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nathan Hopfinger
CFO
Austin Hollins
Chief Supply Officer
Company data provided by crunchbase