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The Hanover Insurance Group · 2 days ago

Human Resources - Executive Assistant (Hybrid)

Worcester County, MA

Full-time

Hybrid

Senior Level

5+ years exp

The Hanover Insurance Group is a company committed to delivering on promises and fostering an inclusive corporate culture. They are seeking a collaborative Executive Assistant to support the Chief Human Resources Officer and HR leadership team, focusing on driving efficiency and supporting strategic initiatives.

Insurance

Responsibilities

Provides specialized administrative support under limited direction to executives, which typically includes exposure to confidential or proprietary information requiring use of judgment and discretion

Manages the executive’s calendar and schedule, sets up meetings of varying sizes. Locations, and complexities, and coordinates all travel arrangements / reservations

Utilizes advanced level software skills to provide administrative support to the overall business unit by preparing special reports, confidential documents, presentations, maintaining data files, creating and managing spreadsheets of varying complexities

Organizes and expedites flow of work through the office

Participates and contributes to department meetings, as well as cross-departmental or cross-functional meetings

Prepares special reports or provides observations by reviewing and summarizing provided information

Participates in, and may lead, special projects for the department or business unit

Collaborates with other administrative support to identify opportunities and recommend changes for streamlining processes and work coverage

Responds to mail and e-mail inquiries, following up with other departments to ensure timely execution of and response to requests

May take dictation and transcribe notes of a highly confidential, proprietary, and/or technical nature

May provide support to other areas as needed

Other responsibilities may be required

Qualification

Microsoft Office proficiencyAdvanced administrative supportCalendar managementConfidential information handlingMulti-tasking abilityCommunication skillsTeam collaborationAttention to detail

Required

5-7 years of related experience providing advanced administrative support

Advanced knowledge of and proficiency using Microsoft Office products (e.g., Outlook, Word, Excel, and PowerPoint)

Broad knowledge of departmental and corporate practices, policies, and applicable programs

Ability to work both independently and as part of a team with minimal supervision

Ability to multi-task and prioritize responsibilities while remaining flexible to best respond to changing and dynamic priorities

Demonstrated commitment to attention to detail and accountability of actions

Excellent oral and written communication skills, demonstrating ability to effectively interact and communicate with individuals at all levels, both internally and externally

Able to handle confidential or proprietary information professionally and discretely

Able to be flexible in work schedule and work extended hours during critical times