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i-payout · 3 weeks ago

Technical/Product Documentation Specialist

Fort Lauderdale, FL

Full-time

Onsite

Senior Level

5+ years exp

i-payout is a FinTech company seeking a Technical/Product Documentation Specialist to create clear and user-friendly documentation for their platform. The role involves developing product documentation, utility patent documentation, and technical documentation while collaborating with engineering teams and maintaining documentation standards.

FinanceFinancial ServicesPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Develop end-to-end product documentation including user guides, feature documentation, functional overviews, merchant onboarding guides, product workflows, process maps, release notes, and feature announcements

Document product behavior, edge cases, and configuration options

Analyze product features, technical capabilities, workflows, and system architecture to identify potential patentable innovations

Prepare comprehensive utility patent application drafts, including detailed descriptions, drawings, flow diagrams, use cases, and system embodiments

Develop invention disclosures and organize supporting technical materials for internal review

Coordinate with external patent counsel for filing, revisions, office actions, and final prosecution

Create and maintain API documentation (REST, webhooks, authentication), Integration guides for developers, Architecture overviews, and system diagrams

Work closely with engineering teams to understand technical designs, data flows, and backend processes

Ensure documentation aligns with the Software Development Lifecycle (SDLC), architectural updates, and the product roadmap

Establish and maintain documentation standards, templates, and best practices

Maintain consistent tone, terminology, and formatting across all content

Regularly update documentation to reflect new releases and enhancements

Create visuals such as flowcharts, sequence diagrams, and architecture diagrams to improve clarity

Contribute to internal knowledge base as needed with technical information, updates, and instructional documents

Qualification

Utility Patent DocumentationSoftware Development Lifecycle (SDLC)APIsWebhooksTechnical WritingDocumentation ToolsSystem ArchitectureDiagramming ToolsLearn QuicklyUSPTO GuidelinesExceptional Communication Skills

Required

Bachelor's degree in Technical Writing, Computer Science, Engineering, Information Systems, or related field

5+ years of experience writing product and technical documentation, preferably in FinTech, Payments, Banking, or SaaS

Strong understanding of: Software Development Lifecycle (SDLC), APIs, webhooks, and integration patterns, System architecture concepts (cloud services, microservices, data flows)

Prior experience drafting or supporting utility patent applications, preferably involving software, APIs, payment systems, identity verification, transaction processing, or financial technologies

Familiarity with USPTO guidelines for software and business-method utility patents

Ability to learn complex technical and product concepts quickly

Exceptional written communication skills with a proven ability to simplify complex technical ideas

Hands-on experience with documentation tools such as Confluence, Notion, Swagger/OpenAPI, Markdown, Git-based documentation, or similar

Experience documenting payment flows, KYC/KYB, risk engines, compliance workflows, or transaction monitoring systems

Experience using diagramming tools (Lucidchart, Draw.io, Figma, Visio)

Company

i-payout

i-payout provides payments and financial technology innovation solutions.

Founded in 2007

Fort Lauderdale, Florida, USA

11-50 employees

https://www.i-payout.com/

H1B Sponsorship

i-payout has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (1)