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Eastern Bank · 2 weeks ago

Mortgage Closing Processor I

601 Edgewater Drive, Wakefield, MA, 01880, US

Full-time

Onsite

Entry Level

$21.06/hr - $28.21/hr

2+ years exp

Eastern Bank is a consumer sales and service company, and they are seeking a Mortgage Closing Processor I. The role involves preparing closing packages, ensuring compliance with regulations, and providing exceptional customer service to both internal and external customers.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Complete closing screens in System

Prepare closing packages

Communicates with Closing Attorney

Complete the Closing Checklist

Communicates with Sales staff

Complete Cure calculation

Prepare the Wire Breakdown

Review Closing Disclosures for accuracy, min investment, etc

Responds quickly to all Post-Closing notifications

Prepares revised Closing Documents when necessary

Assists Post Closing Department with questions regarding Closed Loan Files

Remains familiar with frequently changing investor guidelines and procedures

Cross-trains and assists with other Team-related functions as necessary

Maintains up-to-date procedures for all functions performed

Performs other duties as requested

Must be flexible with schedule during peak volume/season

Qualification

Encompass softwareFHLMC guidelinesFNMA guidelinesFHA guidelinesVA guidelinesCustomer serviceEffective communicationCalm under pressureTeam collaboration

Required

High school diploma or general education degree (GED) or equivalent combination of education and experience

Two to five years related experience and/or training

Provides courteous telephone support

Communicates effectively with customers

Excellent Internal / External customer relations skills

Desire to work with the public focusing on meeting customer needs

Is tolerant of others' delays due to uncontrollable circumstances

Thinks before taking actions

Ability to remain calm under pressure

Ensure all policies are administered within ethical and legal standards to minimize litigation exposure

Understands all aspects of job responsibilities

Familiar with FHLMC, FNMA, FHA, VA, MASS Housing and NHHFA Housing Guidelines RI Housing & Construction Loans, USDA / State Housing programs

Experienced in the Encompass platform software

Benefits

Robust benefits and retirement package

Company

Eastern Bank

Eastern Bank is the largest independent, mutually owned bank in New England and the largest community bank in Massachusetts.

Founded in 1818

Boston, Massachusetts, USA

1001-5000 employees

https://www.easternbank.com

H1B Sponsorship

Eastern Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (2)

2021 (1)

2020 (1)