Northwestern Medicine · 3 weeks ago
Pharmacy Tech Lead - Full Time Variable shifts
Northwestern Medicine is a leader in the healthcare industry, committed to a patient-first approach. The Pharmacy Tech Lead will assist with operational aspects of the pharmacy department, coordinate workflows, and serve as a mentor for pharmacy technicians while ensuring compliance with regulatory standards.
Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
Responsibilities
Performs the duties of a Pharmacy Technician I, II, and Tech Specialist
Assists with/coordinates pharmacy technician schedule, services, prioritizing assignments and workflow, and promoting situational decision making/problem solving
Develops plans in collaboration with leadership team for workflow adjustments due to absences
Serves as a liaison to other departments as needed
Go-to resource/mentor/main communication for pharmacy technicians
Responsible for supporting leadership regarding accreditation/regulatory compliance or at the direction of the Pharmacy Manager (or pharmacist), prepares and files reports and records required by the company and various government agencies
Assists with implementation of pharmacy services and assures the pharmacy is clean, neat, orderly and stocked with adequate supplies
Assists leadership in recruitment of technician personnel
Conducts audits for workflow assignments, ensures tasks are completed on time with accuracy and holds others accountable for efficient workflow
Works with Practice Coordinator/Manager to improve workflow design and find efficiencies
Responsible for updating/creating workflows related to quality/process improvement, standardization of workflows such as: handouts, medications via manufacturer, changes to Patient Assistance program/requirements, documentation (quick reference tables, Patient Assistance, insurance coverage, communication regarding Medicaid plans, etc.)
Coordinates and effectively communicates with management, co-workers, customers, and other healthcare professionals regarding changes to workflows, updates, backorder, and new drug information when/where appropriate
Active participant in meetings, conversations, presentations and committees. Leads department meetings as necessary
Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager
Responsible for coordination of training or is the trainer related to staff education/development, meeting with trainers to review checklists, reviews expectations, and answers questions; check-ins with new-hires, and competency
Reviews and/or updates policies and procedures where applicable
Supports Pharmacy Manager with establishment and maintenance of dashboards, scorecards, metrics, and other operational reporting needs
Staff education/clinical pearls within pharmacy and provider teams (i.e., sending memos to clinics and presenting at clinic meetings)
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/compliant with all regulatory and legal requirements
Under the supervision of a pharmacist, supervising pharmacy technicians within the guidelines of authorized company policies, laws, regulations and business ethics
Other duties as assigned
Qualification
Required
CPhT Certified or PTCB equivalent must be registered or become registered with the State of Illinois as a Pharmacy Technician within 90 days of hire or meets department skill level for technicians prior to 1/1/2008 certification requirement
High School diploma or GED equivalent
2-3 years' technician experience in a hospital or out-patient setting
Excellent critical thinking skills, decisive judgement, and the ability to work with minimal supervision
Preferred
Home Infusion – CSPT
Specialty/NMPN – Advanced certification highly recommended (i.e., MTM, Billing Reimbursement) from an accredited program (i.e. PTCB)
IDS – at least 1 year of IDS Technician experience
IDS/OR – at least 1 year of Technician Specialist (or similar) experience
OR – preferred 2 years OR Technician experience
Benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Company
Northwestern Medicine
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
H1B Sponsorship
Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
$25M2018-06-26Grant· $25M
Leadership Team
Recent News
2026-01-13
Near North Health
2025-12-01
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