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Ameriprise Financial Services, LLC · 1 day ago

Associate Network Engineer

Minneapolis, MN

Full-time

Onsite

Mid Level

$75K/yr - $100K/yr

3+ years exp

Ameriprise Financial Services, LLC is a diversified financial services leader managing over $1.5 trillion in assets. They are seeking an Associate Network Engineer to provide systems administration and technical expertise, including troubleshooting and managing hardware and software systems, while ensuring operational processes adhere to standards and improve productivity.

CommercialConstructionProperty ManagementReal EstateResidential

H1B Sponsor Likely

Responsibilities

Maintain, monitor and manage assigned hardware and/or software systems, to include execution and/or oversight of vendors for the following: establish and maintain network and user environments, storage and security, and/or end-user computers and other computer peripherals; install and configure software, systems and updates as needed; install, configure and administer server hardware and software, peripherals, services, settings, directories, storage, etc. per standards and requirements

Provide level-2 support for assigned systems. Serve as an escalation point for specific assigned area of expertise, field technical support questions and issues from end-users, and independently provide solutions or collaborate with vendors to resolve issues. Perform troubleshooting and diagnosis for system failures. Recommend and implement fixes/improvements to prevent recurrence. Instruct users in the correct use of equipment or software as required

Develop and implement systems administration operational processes, procedures, and associated documentation. Ensure that system hardware, operating systems, software systems and related procedures adhere to standards, methodologies and policies, enabling the productivity and effectiveness of employees, clients and vendor partners

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs. Ensure appropriate reaction and resolution to issues. Create, implement, and maintain monitoring and reporting processes (including ensuring appropriate updates, status reports, and usage/performance data is available on an ad hoc and regular basis)

Analyze, research, recommend and implement innovative approaches to system administration tasks with a focus on automation, error reduction and improvements to service. Regularly and proactively evaluate production issues to identify needs, issues or gaps and implement solutions to improve performance and overall health of the environment

Perform daily backup operations, ensure all required file systems and systems data are successfully backed-up to the appropriate media, recovery tapes or disks are created, and media is managed in accordance with established best practices

Qualification

Systems administrationAdvanced F5 ExperiencePalo Alto FirewallTroubleshooting experienceScripting languagesVirtualized systemsAutomation toolsAnalytical skillsCommunication skillsOrganizational skills

Required

Associate degree or equivalent

3-5 years of relevant work experience

3-5+ years of increasingly complex and sophisticated systems administration experience. Tech skill-set/experience will vary by position

2-3+ years of problem/incident management and troubleshooting experience within a technology operations environment

3+ years of broad systems experience in several of the following IT areas: servers, networking, security, database, web hosting, desktop, capacity planning, and performance analysis (using tools such as jprobe, junit, TPM, etc.)

Advanced F5 Experience in the following: LTM; GTM; APM; and ASM, Developing iRules

Palo Alto Firewall experience

DNS – troubleshooting experience

Proven analytical and problem-solving abilities

Experience installing and maintaining server hardware and peripherals

Knowledge and design experience with virtualized systems (LPARs, WPARs, VMs, Containers, etc.)

Preferred

Preferred certifications: ITIL Foundation

Working knowledge of LAN/WAN network infrastructure: cabling, switches, routers and hubs, and acceleration/de-duplication devices

Experience writing scripts in one or more of the following administrative languages: a shell, Tk, Perl, VBScript, python

Broad knowledge in some of the following networking areas: Routing, Switching, Security, Firewalls, SASE, Proxy, AWS networking, Azure Networking

Conceptual knowledge in some of the following IT areas: servers, database, web hosting, capacity planning, and performance analysis, Virtualized systems, Containers

Confident and comfortable taking the lead by establishing command and control during troubleshooting or recovery scenarios

Strong communication and organizational skills with the ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline – to include coordinating the work others and ensuring outcomes meet expectations

Strong analytical and problem solving skills, with proven ability to collect and present meaningful system statistics and other metrics

Experience with Automation (Ex.: Ansible, Terraform)

Benefits

Vacation time

Sick time

401(k)

Health, dental and life insurances

Company

Ameriprise Financial Services, LLC

Glassdoor3.8

At Ameriprise Financial, we have been helping people feel more confident about their financial future for 130 years.

Founded in 1990

Vancouver, Washington, USA

5001-10000 employees

https://www.kpsinc.net

H1B Sponsorship

Ameriprise Financial Services, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2025 (105)

2024 (74)

2023 (62)

2022 (105)

2021 (82)

2020 (73)