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FedPoint · 23 hours ago

Security Operations Analyst

Portsmouth, NH

Full-time

Hybrid

Senior Level

5+ years exp

FedPoint is seeking an experienced Security Operations Analyst to help protect enterprise systems, networks, and data across both traditional and cloud environments. This role is critical to strengthening security operations capabilities and improving incident response maturity within a regulated enterprise environment.

BillingInformation TechnologyInsuranceSecurity

Culture & Values

Hiring Manager

Jocelyn Pagan

Responsibilities

Perform day-to-day security operations, including monitoring, detection, investigation, and response to cybersecurity threats

Implement and maintain security technologies across endpoint, network, identity, and cloud environments

Support and administer tools including EDR, DLP, secure web gateway, email security, IDPS, firewalls, SIEM, and identity protection solutions

Configure and maintain cloud web filtering tools, including policy design, SAML integration, and performance monitoring

Install, configure, and support Network Access Control (NAC) solutions in enterprise environments

Conduct and oversee forensic investigations to determine root cause and prevent recurrence of security incidents

Review vulnerability findings, assess risk, and partner with infrastructure and application teams to drive remediation

Lead and mentor IT Security and Infrastructure Engineers on threat detection, prevention, and incident response best practices

Support the enterprise Vulnerability Management Program and ensure alignment with risk tolerance and operational priorities

Classify and prioritize vulnerabilities based on criticality, exposure, and business impact

Provide operational guidance to IT teams on interpreting scan results and applying effective mitigation strategies

Support automated and manual patching processes, including systems requiring customized remediation timelines

Track remediation progress, produce reports, and ensure accountability across stakeholders

Facilitate regular patch review meetings to identify blockers and align remediation with business constraints

Partner with Security Compliance and Policy teams to develop, maintain, and execute the incident response program

Serve as an on-call cybersecurity escalation point during security incidents

Detect, analyze, triage, and remediate threats across the enterprise

Analyze SOC alerts, anomalies, and false positives, escalating issues as appropriate

Leverage threat intelligence to correlate indicators of compromise and communicate risk to leadership and technical teams

Maintain situational awareness through daily monitoring of internal and external cybersecurity alerts

Qualification

Cybersecurity experienceCloud security technologiesNetwork Access Control (NAC)Vulnerability ManagementIncident ResponseEDR toolsSIEM solutionsScripting PowerShellScripting PythonZscaler experienceAnalytical skillsTroubleshooting skillsCommunication skills

Required

Bachelor's degree in Cybersecurity, Information Technology, or a related field preferred, or 8+ years of equivalent professional experience

Minimum of 5 years of hands-on cybersecurity experience supporting cloud, endpoint, identity, and network security technologies

Demonstrated experience administering cloud web filtering solutions, including architecture, deployment, policy design, and troubleshooting

Proven experience supporting federal or highly regulated environments

Strong working knowledge of network protocols and security fundamentals, including DNS, TCP/IP, SSL/TLS, and VPN technologies

Hands-on experience installing and deploying Network Access Control (NAC) solutions in enterprise environments

Strong knowledge of NAC, segmentation, Zero Trust architectures, and network-based enforcement models

Demonstrated ability to balance security architecture design with hands-on engineering and troubleshooting

Practical experience with tools such as EDR, DLP, secure web gateways, email security platforms, IDPS, firewalls, SIEM, and identity protection solutions

Proficiency in Windows or Linux system administration, scripting (PowerShell, Python, Bash), and integrating cloud-native security technologies

Strong analytical, troubleshooting, and communication skills with the ability to collaborate across technical and business teams

Proven ability to resolve Zscaler onboarding and adoption challenges in large enterprise environments

Preferred

Hands-on experience with Zscaler, ForeScout platforms or other web filtering experience highly desired

Experience reviewing vulnerability reports, assessing risk, and driving remediation with engineering teams

Familiarity with DNS-layer protection, threat analytics platforms, and Zero Trust security models

Working knowledge of Microsoft security technologies, including Office 365, Microsoft Defender, and Intune

Relevant certifications such as Zscaler Certified Administrator, Security+, CySA+, GSEC, Microsoft SC-300, or CCNP Security

Benefits

Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.

Bonus Opportunity: Qualifying employees can earn up to 7% of their salary, based on company performance. (Inquire about eligibility with our recruiter)

Lots of paid time off: 3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!

Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.

6 weeks fully-paid parental leave

Tuition reimbursement program to support career goals.

Corporate giving and matching gifts program.

Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.

A wide variety of personal, professional, and career development programs.

Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.