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Human Rights Watch · 2 weeks ago

Azure Engineer, Infrastructure Operations

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$102K/yr - $112K/yr

7+ years exp

Human Rights Watch is seeking a skilled Azure Engineer, Infrastructure Operations to design new solutions and improve processes within their Information Technology Operations Division. The role involves managing technical projects, ensuring system reliability, and driving innovation in cloud architecture and security across Microsoft Azure and Microsoft 365 environments.

Non Profit

H1B Sponsor Likely

Hiring Manager

Lia Carson

Responsibilities

Design and Administration: Identify, propose, and develop designs, maintenance, and administration procedures and projects to ensure our tenant meets organizational needs and best practices

Continuous Improvement: Identify, analyze, propose, and develop opportunities for the continuous improvement of HRW SaaS, IaaS, and PaaS systems

Roadmap Management: Work in partnership with other teams to define and manage the roadmap for Azure and Microsoft 365 environments

Project Execution: Advise on and manage the planning and execution of processes and projects related to HRW SaaS, IaaS, and PaaS systems

Support Services: Provide support services to internal Tier 1 and 2 support teams via defined escalation paths

Support Escalation: Serve as support escalation for helpdesk staff

Documentation: Manage, research, analyze, and create documentation for internal teams and assist other IT teams (as needed)

Operational Documentation: Build, update, or assist in operational and configurational documentation for all SaaS applications supported by IT

Technical Training: Advise and support the technical training of other members of the IT teams

System Administration: Administer SaaS, cloud (Azure, AWS), Linux/Unix systems, and on-premises servers, including design, implementation, and support of critical systems

Cloud Hosting: Experience with public cloud hosting (Azure), including build and deploy from GitHub

Identity Access Management: Support existing SSO integrations with Azure AD and perform new integrations as required

Application Monitoring: Monitor and maintain current SaaS applications with daily tasks, utilizing change, incident, and project management

Backup Review: Review backups daily and troubleshoot any issues

Perform other tasks as required

Qualification

Azure servicesMicrosoft 365 administrationInfrastructure as CodeProgramming/scriptingIT Service ManagementNetworking conceptsDatabase conceptsTechnical trainingEndpoint troubleshootingCollaboration skills

Required

Bachelor's degree or equivalent level of experience in the IT field

A minimum of seven years of experience in a related field

Knowledge in administering Microsoft 365 (Exchange Online, Entra ID, Defender) and Azure (VMs, application hosting, virtual networks, DNS)

Demonstrated experience deploying and managing services through Azure Pipelines and GitHub

Knowledge of troubleshooting infrastructure issues

Proficiency with IT Service Management Process and tools (Fresh Service or similar)

Experience with Infrastructure as Code tools, such as CloudFormation, Terraform, or Ansible

Understanding Linux containers and workload scheduling technologies (AKS, Docker, Kubernetes)

Understanding networking concepts (TCP/IP, Routing, Load Balancing, DNS)

Demonstrated skills in programming/scripting (PowerShell, Python)

Understanding OS security fundamentals for publicly accessible servers

Experience with source control systems and managing development across branches

Working knowledge of database concepts, database structures, relational databases, and related applications

Experience with device management tools (Intune, JAMF Pro)

Good understanding of REST and MS Graph API services

Familiarity with the administration of SharePoint, Teams and Power Platform

Preferred

Familiarity with general endpoint troubleshooting, and support functions is desired

Azure and Microsoft 365 certifications are a plus

Benefits

Employer-paid benefits

Company

Human Rights Watch

Glassdoor3.2

Human Rights Watch is a non-profit and non-governmental human rights organization.

Founded in 1978

New York, New York, USA

201-500 employees

http://www.hrw.org/

H1B Sponsorship

Human Rights Watch has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (4)

2023 (3)

2022 (7)

2021 (3)

2020 (6)