QualiTech ยท 2 weeks ago
Customer Service and Marketing associate
Chaska, MN
Contract
Onsite
Mid Level
3+ years expQualiTech is a manufacturer of plant nutrition, animal nutrition, and food ingredients products and services. They are seeking a highly organized and action-oriented team member to support administrative activities related to customer service and marketing initiatives.
AgricultureBiotechnologyFood and BeverageManufacturing
Responsibilities
Enter Orders into ERP system, monitor for timely processing and shipment
Submits invoices to Customers via E-mail, mail or Customer systems. Process credits and debit memos when required. Review open Aging Report weekly with Finance and assist when needed in obtaining payment
Responds to customer requests for documentation or any other type of information needed
Manages Internal Price Quotes and prepares proposals for Customers. Maintains Price List
Support and coordinate customer freight delivery work processes within our current freight system
Communicate customer concerns or needs to sales staff and executives
Compiles data on marketing trends, competitive products and pricing and reports to management
Work with company approved tools and systems (Budget Variance, Adage, etc.) as trained by internal instruction (IT)
Assist in creating and executing marketing plans and tactics
Understand the business functions of the employees and assist the team in improving efficiency and profitability
Coordinate with the human resource department and assist in the development of corporate marketing and employee communications plans
Establish and maintain effective public relations through customer education and the promotion of new products
Assist in social media management, public relations outreach support and general marketing support
Qualification
Required
Effective verbal and written communication skills required
Highly organized, accurate and detail oriented
Sales/marketing, presentation skills
Ability to work in a team-based environment
Good planning and execution skills
Must be a person of high integrity, commitment, and possess a strong work ethic
Energetic problem solver
Capable of analyzing difficult situations and affecting an appropriate course of action
Computer software skills applicable to position (i.e. Microsoft Office, internet, etc.)
Ability to think conceptually and creatively
Must be able to work independently with some supervision
Preferred
Associates degree and/or 2+ years applicable experience preferred
3-5 years of experience in Customer Service in food related fields preferred
Experience in manufacturing desirable
Company
QualiTech
QualiTech is a food production company specializing in animal and plant nutrition products.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-06-07Acquired
Leadership Team
Rick Pedersen
Chief Executive Officer
Recent News
Company data provided by crunchbase