Total Security Solutions · 1 month ago
ERP System Analyst
Fowlerville, MI
Full-time
Hybrid
Senior Level
5+ years expTotal Security Solutions is seeking a technically minded System Analyst to support their Epicor Kinetic ERP system and serve as a liaison between business users and the internal development team. This role involves user support, data stewardship, and system testing responsibilities to ensure the ERP environment remains accurate and secure.
ManufacturingSalesSecurity
Responsibilities
Provide internal ERP support to users, including password resets, assistance locating training materials, and submitting help tickets as needed
Identify and scope potential customizations or enhancements to the system in collaboration with technical staff to meet business requirements
Manage user access, security roles, and permissions within Epicor Kinetic to maintain proper access control
Monitor for and report data discrepancies, duplicate records, and transactional errors, coordinating with technical support to ensure timely resolution
Act as a liaison between development and business users, translating operational needs into actionable system requirements
Participate in testing and validation of system updates or new features in partnership with developers
Document testing results, identified bugs, and troubleshooting steps clearly and consistently for future reference
Qualification
Required
Bachelor's degree in a technical discipline (Information Technology, Computer Science, Information Systems, or a related field) — required
5+ years of hands-on ERP and enterprise software experience may be considered in lieu of a degree
Proven ability to participate in technical discussions and communicate effectively with both developers and business users
Strong understanding of databases, APIs, and data integrations
Experience managing ERP user roles, permissions, and configurations
Excellent documentation, analytical, and communication skills with high attention to detail
Preferred
Familiarity with Epicor Kinetic or similar ERP systems (SAP, Oracle, Microsoft Dynamics, etc.)
Company
Total Security Solutions
Total Security Solutions manufactures and installs custom bulletproof barriers.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jim Richards
CEO
Paul La Vigne
fCMO
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