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Vantive · 3 weeks ago

Supply Chain Fleet - Department Specialist

Chandler, AZ

Full-time

Onsite

Entry, Mid Level

$50K/yr - $68K/yr

2+ years exp

Vantive is a vital organ therapy company dedicated to enhancing lives through innovative kidney care solutions. The Department Specialist will coordinate home patient delivery routes, manage transportation logistics, and resolve delivery-related issues to ensure timely and efficient service for patients across multiple locations. This role requires strong analytical skills and the ability to collaborate effectively with various teams to improve operational performance.

Health CareMedicalTherapeuticsWellness

Responsibilities

Coordinate the Home Patient delivery routes and resolving problems related to method of delivery, across numerous facilities (up to 4-5 locations), multiple CDL Delivery Drivers (up to 45+ employees), and up to 4800+ home patient customers spread across numerous states with large geographical areas and geographical challenges

Schedule and coordinate the transportation of products to satisfy customer requirements

Analyze distribution, cost analysis, resources, and other problems to provide or formulate and develop modified solutions to business issues affecting the daily operations function

Provide ongoing routing solutions to improve database maintenance and regularly generate reports using various software applications to analyze actual department performance

Assist with planning, coordinating and scheduling for vacations, holidays, and other unplanned events on a rolling 12 week calendar

Perform a variety of traffic activities which includes the audit of freight bills, processing property claims, selecting and recommending carriers

Prepare and distribute daily paperwork for drivers to field operations contacts

Coordinate workflow with 3PL (e.g. Cardinal) to ensure that picking, sequencing, staging and checking of products are completed in an accurate and timely manner for all private fleet and commercial deliveries

Work with management, vendors, and Service Specialists to ensure daily and/or weekly submission and compliance with Driver Qualification files (JJ Keller), driver logs, fuel trip reports, fuel tax reporting, timecards, expense reports and all other State/Federal DOT rules/regulations

Make required phone calls and/or send emails to Internal (e.g. sales, customer service, credit and collections, routing, service specialists, etc.) and External customers (e.g. Home patients, Clinic nurses, etc.) clinics on deliveries with special shipping instructions, short lead times, returns and redeliveries, in order to ensure the provision of effective service that meets and exceeds the Customer and Nurse delivery expectations

Update order information/ updated progression notes that address all delivery changes or discrepancies

May serve as the first point of contact for a driver (private or commercial) with delivery issues