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West Monroe · 3 weeks ago

Director, Technology Transformation & Program Leadership tags.

New York, NY

Full-time

Hybrid

Director/Executive

$200K/yr - $275K/yr

10+ years exp

West Monroe is a global business and technology consulting firm seeking a highly experienced Director, Technology Transformation & Program Leadership to join their Operations Excellence practice. This role focuses on leading large-scale enterprise technology transformations and acting as a trusted advisor to clients, ensuring alignment between business strategy and technology delivery.

Business DevelopmentConsultingInformation ServicesInformation TechnologyService Industry

No H1B

Responsibilities

Serve as the program leader for large-scale enterprise technology transformations, coordinating business, technology, and change workstreams across multiple stakeholders

Develop roadmap and value case including quantified business benefits, cost-saving opportunities, and ROI metrics for transformations

Act as a trusted advisor to executive sponsors, translating strategy into executable roadmaps and driving informed decision-making

Ensure programs deliver measurable business outcomes through strong governance, risk management, and value realization

Design, stand up, and lead Transformation Offices that integrate program governance, technology delivery, change management, enterprise architecture alignment, and benefits tracking

Assess client readiness and define operating models required to execute complex, technology-enabled transformations

Partner with client IT and architecture leaders to ensure alignment between business capabilities, application landscapes, and delivery sequencing

Lead and govern third-party system integrators, holding delivery partners accountable for scope, quality, timeline, and outcomes

Support SI selection, mobilization, and execution, acting as an independent advisor to the client throughout the lifecycle

Proactively manage delivery risks, dependencies, and executive escalations across vendors

Own delivery on engagements of moderate to high complexity, including scope, budget, profitability, team leadership, and client satisfaction

Partner with ES&E and technology leadership to shape firm strategy, offerings, and go-to-market approaches for technology-enabled transformation

Collaborate with industry leaders to tailor solutions for priority markets and clients

Support Directors and Partners in identifying, shaping and pitching projects to new prospects and existing clients

Develop SOWs, pricing models, and delivery approaches that balance client value and firm economics

Contribute to thought leadership through presentations, points of view, and external publications

Lead, mentor, and develop Managers and Consultants, modeling West Monroe values in client and internal settings

Serve as a Career Advisor, supporting performance management and professional growth

Actively participate in recruiting and talent development efforts

Qualification

Enterprise Technology TransformationsProgram GovernanceVendor ManagementBusiness DevelopmentEnterprise ArchitectureAgile MethodologiesExecutive CommunicationTalent DevelopmentTeam Leadership

Required

Bachelor's degree or equivalent experience required

10+ years of experience leading complex programs or portfolios, including enterprise technology transformations; with at least one of the following: 3+ full lifecycle major system implementations (e.g. ERP, CRM, HCM) with project/program management roles, 7+ years as part of a transformation office overseeing a large portfolio of initiatives and managing value realization, 2+ technology workstream lead roles for a merger or carve-out in a moderate-to-high complexity transaction

Proven experience leading complex programs involving third-party system integrators, including driving vendor governance and executive-level issue management

Experience operating within or establishing Transformation Offices, PMOs, or integrated governance models

Strong working knowledge of enterprise architecture concepts, including business capabilities, application landscapes, and integration considerations

Interface with Private Equity operations and deal teams on aggressive timelines to inform on major risks, dependencies, decisions, and progress on transaction

Strong understanding of program and portfolio governance approaches (PMI, waterfall, Agile, SAFe)

Excellent executive communication skills, with the ability to build and maintain relationships with C-level executives and client stakeholders

Demonstrated business development experience, including account growth, proposal development, and pricing

Ability to work permanently in the United States without sponsorship

Ability to travel up to 50%