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Ultimate Staffing · 3 weeks ago

Customer Service Representative (Call Center)

San Diego, CA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $22/hr

Ultimate Staffing Services is actively seeking an experienced Customer Service Representative to join their client's dedicated team in California. This role is a fantastic opportunity for an individual passionate about delivering exceptional service and contributing to a dynamic call center environment.

EmploymentHuman ResourcesManufacturingStaffing Agency

Comp. & Benefits

Hiring Manager

Brianna Appenzeller

Responsibilities

Respond to inbound customer inquiries with professionalism, empathy, and efficiency

Proactively engage with customers to address concerns and promote retention

Provide accurate information and effective solutions tailored to customer needs

Document all customer interactions thoroughly and maintain up-to-date records

Collaborate with team members to continuously improve service delivery and retention strategies

Uphold company standards for customer satisfaction and service excellence

Qualification

Customer service experienceCommunication skillsProblem-solving skillsCustomer service software proficiencyFast-paced environment adaptability

Required

Strong communication and problem-solving skills

Ability to work efficiently in a fast-paced environment

Proficiency in using customer service software and tools

Preferred

Previous experience in a call center or customer service environment is preferred

Company

Ultimate Staffing

Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.

Founded in 1994

Orange, California, USA

501-1000 employees

http://www.ultimatestaffing.com/

Funding

Current Stage

Late Stage

Leadership Team

Lisa Marez

Partnership Director

Company data provided by crunchbase