Kasa · 1 week ago
Regional Vice President of Portfolio Operations
San Francisco, CA
Full-time
Hybrid
Director/Executive
$190K/yr - $260K/yr
10+ years expKasa is the leading tech-enabled hotel and apartment hotel brand and manager. The Regional Vice President of Portfolio Operations will oversee a regional portfolio of multifamily short-term rental apartments and hotels, ensuring operational and financial success while leading high-performing teams.
HospitalityHotelTravel
Responsibilities
Drive financial, operational, quality, and guest-experience performance across your region
Embed Kasa's Hall of Fame Host values into daily operations, ensuring teams deliver exceptional guest experiences that translate into higher review scores, stronger property reputation, and long-term portfolio quality gains
Develop and implement scalable financial processes that enable P&L owners to proactively manage revenue, expense, and profit goals
Partner with Revenue Management, Finance, and Operations to identify root causes of underperformance and implement targeted improvement plans
Establish frameworks for cost control and margin expansion that align with owner and partner expectations
Standardize regional KPIs and quality metrics to ensure balanced performance across guest satisfaction, profitability, and partner retention
Define and prioritize property CapEx and activation initiatives that place quality at the forefront, enhancing property performance, guest experience, and alignment with brand standards
Proactively identify risks, performance gaps, or emerging issues before escalation, setting the standard for what 'good' looks like across teams
Maintain an operating cadence that surfaces insights early and drives timely, data-informed action
Build and develop a bench of high-performing leaders, ensuring all Portfolio and Area GMs have clear ownership of outcomes
Implement structured training, coaching and development programs to elevate commercial and operational acumen across teams
Coach GMs and AGMs to confidently prepare and present budgets and performance narratives to ownership, ensuring clear alignment with owner expectations, market context, and the financial story
Enforce clear accountability mechanisms, ensuring every leader 'knows their numbers' and manages to measurable business results
Reinforce a culture of performance, Fearless Feedback, and continuous improvement through consistent communication and structured review cadences
Develop and drive comprehensive regional business plans that connect operational execution with key commercial strategies - including Revenue Management, Sales, and Marketing - to achieve portfolio and partner objectives
Translate Kasa's strategic priorities into actionable, data-informed initiatives that improve revenue quality, profitability, and partner value creation
Ensure P&L leaders understand and activate the commercial levers available to them, fostering collaboration between Operations and commercial functions to maximize portfolio performance
Strengthen alignment with ownership and investment partners by clearly articulating strategic goals, progress, and financial outcomes, reinforcing Kasa's position as a trusted and proactive operator
Implement decision-making frameworks that enable faster execution and clarity of ownership
Create scalable processes that adapt to new property types and asset complexities (hotel, multi-family, apart-hotel)
Live our value of Fearless Feedback: Champion continuous improvement through creating feedback loops and post-mortems to refine playbooks, staffing models, and service standards
Partner with the executive team to inform long-term regional growth and headcount planning based on portfolio performance and complexity
Qualification
Required
10+ years of experience in progressively senior leadership roles within hospitality operations, hotel asset management, real estate operations, or multi-site service industries, with a proven ability to translate commercial strategy into operational execution
Previous General Manager experience is required, demonstrating firsthand understanding of property-level operations, team leadership, and P&L accountability
Proven ability to manage multi-market P&Ls and lead geographically distributed teams of both salaried and hourly staff
Demonstrated success in balancing operational excellence with financial performance and commercial partnership management
Strong background in people leadership: decisive in hiring, developing, and exiting talent as needed to maintain a high-performing culture
Experience managing owner or institutional partner relationships, with a track record of effective communication and performance reporting
Adept at financial storytelling, data-driven decision-making, and executive-level communication
Deep operational acumen, combined with the ability to think strategically and act as a business partner to cross-functional and ownership stakeholders
Comfortable navigating fast-paced, complex environments where innovation, problem-solving, and adaptability are critical
Commercially Savvy Operator – Balances day-to-day operational excellence with strategic financial management
Strategic Connector – Ensures alignment between regional operations, property partner priorities, and company-wide objectives
Effective Communicator – Demonstrates strong executive presence and communication skills
People & Talent Leader – Holds a high bar for talent and acts decisively on hiring, coaching, performance management, and succession planning
Operational Excellence Driver – Establishes frameworks for consistency, efficiency, and quality across all markets
Financial Steward – Owns financial performance and accountability across the region
Transformation Driver & Problem Solver – Leads through ambiguity and transition
Partner & Relationship Builder – Fosters trust-based relationships with ownership teams and key partners
Growth Catalyst – Uses portfolio analysis and market insight to identify and execute opportunities for expansion, improvement, and innovation across the region
Preferred
MBA or equivalent degree preferred
Background in hospitality operations, hotel asset management, or real estate ownership/representation
Experience in a technology-enabled hospitality or real estate environment
Exposure to institutional partnerships or portfolio-level commercial management
Natural executive presence and polish; able to represent Kasa effectively with internal and external stakeholders
Benefits
Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa's across the country!
Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
Generous Stock Option Plan : At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates.
Flexible PTO : Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work.
401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match.
Health Coverage: We've invested in comprehensive health insurance options to help when you need it most.
Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more!
Company
Kasa
Kasa is the industry-standard brand and operator of flexible accommodations.
201-500 employees
H1B Sponsorship
Kasa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2021 (6)
Funding
Current Stage
Growth StageTotal Funding
$166.3MKey Investors
SLWRibbit CapitalFirstMark
2025-08-19Series Unknown· $40M
2023-10-31Series C· $70M
2022-12-08Series C
Leadership Team
Roman Pedan
Founder & CEO
Recent News
2025-09-19
Sourcery
2025-08-27
Company data provided by crunchbase