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Haynes and Boone, LLP · 3 weeks ago

Billing Supervisor

USA

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Haynes and Boone, LLP is a leading law firm that values the contributions of its employees in delivering exceptional legal services. The Billing Supervisor will provide supervision, coaching, and mentoring to the billing team while ensuring compliance with billing processes and quality standards.

Consulting

Responsibilities

Monitor billing coordinator workloads and activity, review and approve employee time in Workday and document and perform annual employee appraisals

Ensure team and firm billing policies, procedures, and timelines are followed and recommend improvements to same

Oversee and manage the monthly proforma creation and distribution process

Oversee and manage response to client accruals/charge estimates and other client-specific reporting requests

Conduct training sessions with new hires, attorneys, and secretaries in group settings, as well as on an individual basis

Work with the firm’s Business Development team in reviewing and responding to RFPs

Review, assess, and ensure compliance with Outside Counsel Policies and Procedures

Assist with system change control items that impact the billing team including documenting functional requirements and performing user acceptance testing

Communicate professionally and courteously with clients, attorneys, paralegals, and other staff

Monitor and respond to email received in the billing group team mailbox

Manage and monitor the billing group calendar

Enter and maintain client and matter special rating and discounting

Support month-end billing processes and proforma creation

Assist with special projects as needed

Perform other related duties as needed or assigned

Qualification

Billing processesMicrosoft ExcelSupervision experienceAnalytical skillsCoachingClient focusTime managementOrganizational skillsCommunication skillsMentoringAdaptability