Inside Sales/ Customer Service Rep jobs in United States
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Construction Unlimited · 3 weeks ago

Inside Sales/ Customer Service Rep

Construction Unlimited is one of Central Florida’s fastest-growing roofing and exterior remodeling companies. They are seeking an Inside Sales / Customer Service Representative to be the first connection homeowners have with the company, guiding them toward the service that fits their needs and closing deals over the phone.

Construction

Responsibilities

Answer inbound calls, online inquiries, and warm leads
Make outbound follow-ups to estimates, warm leads, and nurture opportunities
Have natural, curiosity-based conversations to uncover homeowner needs
Close deals over the phone when the homeowner is ready
Set qualified appointments for Account Managers
Maintain accurate notes and updates in ServiceTitan
Hit daily activity metrics for calls, texts, and follow-ups
Support field teams with clear appointment handoffs
Maintain fast response time and high booking rate

Qualification

Inside sales experienceCommunication skillsCRM systems proficiencyCustomer service experienceCoachabilityCuriosity-driven approachService-first mindset

Required

Strong communication skills and confidence on the phone
Curiosity-driven approach to conversations
Calm, service-first mindset
Comfort with CRM systems and workflow tools
Coachability and desire to grow

Preferred

Experience in inside sales or customer service is a plus

Benefits

Health Insurance after 90 days
Free Gym Membership

Company

Construction Unlimited

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About Construction Unlimited Welcome to Construction Unlimited, your premier destination for innovative roofing solutions across Orlando, Florida, and the encompassing Central Florida region, extending to Jacksonville, Daytona Beach, Ocala, Gainesville, and Lakeland.

Funding

Current Stage
Early Stage

Leadership Team

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Andrew Mercer
Chief Operating Officer
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Company data provided by crunchbase