Construction Unlimited · 3 weeks ago
Inside Sales/ Customer Service Rep
Construction Unlimited is one of Central Florida’s fastest-growing roofing and exterior remodeling companies. They are seeking an Inside Sales / Customer Service Representative to be the first connection homeowners have with the company, guiding them toward the service that fits their needs and closing deals over the phone.
Construction
Responsibilities
Answer inbound calls, online inquiries, and warm leads
Make outbound follow-ups to estimates, warm leads, and nurture opportunities
Have natural, curiosity-based conversations to uncover homeowner needs
Close deals over the phone when the homeowner is ready
Set qualified appointments for Account Managers
Maintain accurate notes and updates in ServiceTitan
Hit daily activity metrics for calls, texts, and follow-ups
Support field teams with clear appointment handoffs
Maintain fast response time and high booking rate
Qualification
Required
Strong communication skills and confidence on the phone
Curiosity-driven approach to conversations
Calm, service-first mindset
Comfort with CRM systems and workflow tools
Coachability and desire to grow
Preferred
Experience in inside sales or customer service is a plus
Benefits
Health Insurance after 90 days
Free Gym Membership
Company
Construction Unlimited
About Construction Unlimited Welcome to Construction Unlimited, your premier destination for innovative roofing solutions across Orlando, Florida, and the encompassing Central Florida region, extending to Jacksonville, Daytona Beach, Ocala, Gainesville, and Lakeland.