Cardinal Health · 2 weeks ago
ServiceNow CMDB and Discovery Engineer
United States
Full-time
Remote
Mid, Senior Level
$94K/yr - $136K/yr
4+ years expCardinal Health is a leading company in Information Technology services, and they are seeking a ServiceNow CMDB and Discovery Engineer. This role focuses on managing and optimizing the Configuration Management Database (CMDB) and Discovery processes within the ServiceNow platform, ensuring data integrity and operational effectiveness.
Health CareHospitalMedical
Responsibilities
Responsible for completing ServiceNow Data Incidents, Defects, and Tasks according to established SLA’s. Perform daily health checks on CMDD, Discovery data including monitoring jobs, data loads and mid servers. Resolve data errors by implementing permeant corrective actions
Act as an SME and configure/ fine-tune ServiceNow Discovery patterns and schedules to accurately identify and map IT infrastructure and services, minimizing gaps in the CMDB
Create/maintain new schedules and patterns
Lead projects and provide status updates. Develop and integrate ServiceNow with external systems to enrich CMDB data, utilizing REST, SOAP APIs, and other web services. Focus on automating data import, de-customizations, and synchronization processes to ensure up-to-date information. Implement new service graph connectors and upgrade plug ins in a timely manner
Implement and enforce strict data governance and quality standards within the CMDB, ensuring data integrity and reliability for operational and decision-making processes
Utilize ServiceNow reporting and analytics tools to create insightful data reports and dashboards, supporting IT and business stakeholders in making informed decisions
Collaborates with Sprint planning, refinements, and execution. Recommend and implement enhancements to improve data quality, process efficiency, and performance
Works effectively in a cross-functional team environment, communicating with stakeholders across IT and business units. Act as a mentor to less experienced colleagues
Qualification
Required
4-8 years of experience with at least 4 years hands on experience in CMDB and Discovery preferred
BA, BS, or equivalent experience in related field. Advance Degree may be required
Proficient in SDLC and Agile methodology with excellent oral and written communication skills and organizational skills
Technical Proficiency: Advanced understanding of ServiceNow CMDB and Discovery, data modeling, and ITSM processes, Cloud (GCP, AWS, Azure). Experience with scripting and automation in ServiceNow (JavaScript, Unix shell scripting, Windows scripting, PowerShell, Perl, Python)
Integration Skills: Proficient with service graph connectors & various data sources. Experience in web technologies and APIs (REST, SOAP)
Analytical Skills: Excellent analytical and problem-solving skills, with the ability to generate actionable insights from data
Preferred
ServiceNow Fundamentals
ServiceNow Discovery Fundamentals
ServiceNow Certified Implementation Specialist – Discovery
Configuration Management Database (CMDB) Fundamentals
ITILv4 Foundations
Cloud GCP/AWS certification preferred
Benefits
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Company
Cardinal Health
Cardinal Health is a manufacturer and distributor of medical and laboratory products.
10001+ employees
H1B Sponsorship
Cardinal Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (128)
2024 (116)
2023 (140)
2022 (158)
2021 (106)
2020 (142)
Funding
Current Stage
Public CompanyTotal Funding
$1.08B2025-08-28Post Ipo Debt· $1B
2006-08-16Post Ipo Debt· $78M
1983-08-12IPO
Leadership Team
Aaron Alt
Chief Financial Officer
T
Tony Caprio
Executive Vice President
Recent News
Fortune
2025-12-19
GlobeNewswire
2025-12-18
vcnewsdaily.com
2025-12-17
Company data provided by crunchbase